11/05/2026
Fitness did it. Wellness did it. Personal care did it. Now pet care is making the shift from occasional appointments to routine relationships.
In his latest Sparkle Insights article, Co-Founder + CEO Ben Crawford explains how confidence, consistency and convenience are turning pet care into a more recurring, relationship-driven category, and why it only scales when the operating model can support it.
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A founder’s perspective on how consumer expectations are moving pet care from one-time appointments to recurring relationships.