Urgent Pet Care

05/26/2026

Thank you so much for leaving us this review, Marjean--Clyde is such a beautiful boy! 🩷

"Dr. Starks is brilliant and her staff are all amazing! They treat your pet like you would treat them. They saved my baby Clyde!"

05/22/2026

Please help us wish all of the Veterinary Assistants at UPC a wonderful Veterinary Assistants Week!

Veterinary Assistants are vital to our operations at Urgent Pet Care. They are the main point of contact between clients and DVMs. Some of their primary responsibilities involve discussing symptoms with clients, relaying this information to doctors, and reviewing medication and discharge instructions with clients before a pet is sent home. Assistants also play an essential part in triaging patients--they are often handling and helping care for patients who are in some cases extremely unwell. Our assistants even help ensure that clinic areas like kennels and exam rooms are clean!

Their hard work can make all the difference in providing exceptional care to pets. Thank you to every single one of our assistants for your dedication to the patients you care for!

05/19/2026

We're here for you on holidays! Our Papillion and Millard clinics will be open on Memorial Day from 8am to 10pm for emergencies that cannot wait.

05/14/2026

Alissa left this wonderful review for both of our clinics recently. Thanks, Alissa!

"We unfortunately had to utilize the emergency vet this past weekend, I have 2 doodles that decided to treat themselves to a bag of raw, bone-in chicken wings (meat & bag)

We started at Urgent Pet Care West (144th St). The front desk gals were phenomenal!

Dr. Sokol, was absolutely wonderful. She was very detailed and sympathetic as I was a hot mess and extremely upset. Answered all my questions to the best of my abilities and didn't push me towards anything I wasnt comfortable with.

Unfortunately one of the boys needed an endoscopy and they don't do that at West. They contacted the Papillion office got everything set up for us once they were done and we were on our way.

The front desk people at Papillion were great too, knew exactly who we were and got us in a room right upon arriving!

Dr. Starks got the bone that was still stuck in my boys stomach and we were on our way.

Everyone we talked with was great!

In the unfortunate event we ever have to utilize an emergency vet I will without a doubt bring my boys here!"

05/06/2026

05/05/2026

Thank you very much, Pam, for the review for our West clinic!

"Above and beyond! Brilliant and well versed in cats! Kings and considerate! Caring and understanding! From the brilliant front desk lady who knew my needs for insurance and the front desk staff who took us in to the techs, staff and Doctors, we were impressed. It takes a good team for a furry child to heal as fast as Elvis did. Elvis thrives on attention and tho they were busy with others, they always acknowledged him and gave him head rubs. I know this because he came home calm and happy! With the consistent up to date communications we were always comfortable with him there and able to visit each day except the last one. Thank you all at UPC for your diligence and love of our Elvis and sending him home healed!

With a child you have loved since birth and they suddenly quit eating and walking, you want the best and I knew that my local vet was closing and had no one overnight; hence, we called UPC Omaha and they got us in less than 2 hours. They took our Elvis back and returned with a diagnoses and plan. It was less than 30 minutes and he was very sick with a UTI and enlarged bladder. He is now home climbing up and down the cat climb and eating and cuddling again!

Elvis is 11-12 and will live at least 10-15 more years thanks to UPC!"

04/30/2026

Thank you to everyone who stopped by our booth at Doggy Barket this year 🐶!

04/28/2026

Thank you so much to Andy's family for leaving us a review....we really hope that he is staying out of trouble at home! 🚫🪩

"After having surgery for ANOTHER foreign object being eaten by our boy Andy, (this time a golf ball) having him go to UPC for overnight monitoring was our first choice (really the only one we would consider). We have had our pets at UPC before and we knew he was in great hands. We greatly appreciated the overnight updates we received. We are so grateful for your caring staff! Front desk concierge, they are always amazing at getting all the info in quickly and making us feel Andy is safe and well cared for. We are exceptionally grateful for overnight updates to let me know Andy was doing well."

04/23/2026

It's CSR Appreciation Week! Here are just a few of our hard-working CSRs at Urgent Pet Care.

UPC wouldn’t be able to care for nearly as many pets as we do without our incredible CSRs. They are almost always the first staff member at our clinics to set eyes on patients, and are trained in medical triage to prioritize life-threatening emergencies. They check in patients, answer urgent phone calls, and keep our waiting rooms running smoothly with skill and compassion. Their dedication to pets and people plays a huge role in our ability to provide quality care to our patients. If you find yourself at a vet clinic this week, take a moment to thank the CSR who welcomes you!

04/21/2026

Zoie was such a good girl during her stay at our Papillion clinic!

" I cannot thank Urgent Pet Care enough for saving my puppy Zoie’s life last night. She was just playing and being her happy, normal self when she ran straight into my bed frame and gave herself a severe concussion—one second she was fine and the next she went limp. It was absolutely terrifying. I rushed her in and from the moment we arrived their team acted quickly, professionally, and with so much compassion. They immediately started treatment, gave her medication to reduce the brain swelling, and kept her overnight to monitor her closely. Because of them, my baby is still here. The care, urgency, and kindness they showed both Zoie and me will never be forgotten. You can truly tell they care about animals and the people who love them. I am forever grateful. If you ever have an emergency with your pet, this is where you want to go. Thank you again for saving my girl ❤️🐾"