10/22/2026
Now that we’ve highlighted our incredible front office team of Client Support Representatives (CSRs), it’s time to take a look behind the scenes! While our CSRs are the welcoming face of our clinic, our “back” team is the clinical engine that keeps everything running smoothly—made up of both seasoned professionals and a few dedicated "Vet Techs in Training" who are honing their skills!
What exactly does a Veterinary Technician do once your pet leaves the lobby? The short answer is: just about everything!
Because we are a proud, small private practice, our technicians are true "Super Techs." In large corporate or specialty hospitals, roles are often highly departmentalized—separate teams handle separate jobs, such as Room Techs, Pharmacy Techs, Surgery Techs, or Kennel Techs. Here, our Super Techs must completely master every single one of those skills, seamlessly transitioning between roles all day long.
🥼🩺 EVERY SINGLE ACTION our Vet Techs perform is done under the strict direction and close guidance of our VETERINARIANS. While one of our Veterinarians is always performing the critical medical tasks, dosing, diagnosing, and performing the surgeries, our Techs act as the ultimate medical support system to execute their treatment plans flawlessly.
Listed below are only some of the tasks they perform on a daily basis, there are many, many more hidden duties they manage behind the scenes. Following our doctors' precise orders, our Vet Tech team is always hard at work:
• Surgical Care & Support: Intaking surgical patients, prepping them for procedures, monitoring anesthesia levels with absolute precision while the veterinarian operates, and closely monitoring patients post-op during recovery.
• Doctor Assistance: Safely restraining patients to allow our doctors to seamlessly perform thorough exams and provide necessary treatments.
• Diagnostics & Pharmacy: Running critical laboratory tests, taking clear X-rays, and accurately filling medications prescribed by our veterinarians.
• Patient Support & Communication: Handling calls to clients for follow-ups regarding ongoing patient care and reaching out to get medical updates on how your pets are recovering at home.
• Patient Comfort: Checking vital signs and assessing patients to keep them safe and comfortable throughout their visit.
• Client Service & Education: Educating families on preventative care, wellness, and proper nutrition, as well as handling the client check-out process right inside the exam rooms for a smooth experience.
• Hospital Hygiene: Continually cleaning, disinfecting, and sterilizing equipment to maintain a safe, sterile environment for everyone.
Of course, a day in the life of a Super Tech also requires a very specific sense of humor….Beyond the clinical tasks, our team regularly survive the “glamorous” side of VetMed….getting pooped on, vomited on, scratched, hissed at, lunged at, bled on, and accidentally doused with the unforgettable aroma of a**l gland juices.
But no matter what craziness goes on in a day, our team truly performs as a unified team. Every single member does exactly what it takes to ensure the safety and well-being of our patients and the hospital as a whole. Best of all? They genuinely love what they do. We are incredibly fortunate to have such a dedicated, passionate team keeping our clinic running.
Next time you see one of our technicians, join us in giving them a huge thank you for everything they do to support our doctors and keep our patients healthy and happy! 🐾
