01/30/2025
Trust accounts
At the risk of oversimplifying training, there are really only two ways in which we can get our horses to work for us: trust and fear. Many horses operate in a system of fear, and I will talk more about that in later posts. In this post, I want to talk about the science behind trust.
Steve Martin of NEI and Dr. Susan Friedman of USU have both written about this as it pertains to parrots and people. They are both positive reinforcement trainers, but I think that we can put what they talk about into the context of horses, and it makes sense. I will attach some of their articles to the end of this in case you are interested.
You have probably experienced in your life that trust is not as simple as you either trust someone or you don’t. Trust can be conditional and contextual. In my experience, horses experience trust in a very similar way. Every interaction they have with you, they are evaluating whether it will work out in their favor or not.
When we look at the sum of our interactions with our animals, we want their experience with us to be overwhelmingly positive. This means that they feel good at the end of our interactions. To this end, it is helpful to look at our interactions with them as a bank account. Every interaction that they feel good about makes a deposit into the account, and every interaction they have that feels bad withdraws from our account. When our account goes into the negative is when we start to see horses that don’t want anything to do with people. These horses may express this by fighting, fleeing, freezing, or fawning.
Let’s talk about things that add to our trust account. Positive reinforcement, when done well, is of course the best way to add to our trust account. For those of you who don’t know how to do that well, or aren’t ready to make that jump, let’s talk about other things that I have noticed add to our accounts.
Spending non-demanding time with your horse is one of the easiest ways to add to your trust account. This could look like hand grazing your horse, brushing them while they are eating, or hanging out in the pasture with them. Anything where you do not have expectations of what they are supposed to be doing that they also enjoy doing can help.
Choice and control are things that horses find reinforcing. This does not mean literally; you do not have to open all of the gates and set your horse free to allow them choices and autonomy. This can look like listening when your horse says that they are worried and offering them the option to leave instead of forcing them to confront their fears. It can look like not punishing them for making mistakes. When teaching a new behavior, offering them the freedom to explore different answers instead of micromanaging them or forcing them to comply is key.
Having clear and consistent expectations of them also helps. That does not mean you need to expect perfection, but you should expect the same things every time. That way, the horse knows how to avoid pressure.
Keeping your expectations realistic so that you do not need to escalate to a lot of pressure in order to teach behaviors is another way to protect the trust account.
Now, let’s talk about withdrawals. It is important to understand that as a survival mechanism, all animals seem to have a negative bias. This means that we will put more weight on negative experiences than positive experiences. There is not a set number, but most studies say that it takes between 3 and 7 positive experiences to outweigh a negative experience. So we should be aware when we are making withdrawals.
One of the best arguments for positive reinforcement is that every time we use punishment (positive or negative), we damage our trust account. The same applies to every time we use an aversive. You may have heard the argument before that horses use negative reinforcement on each other all the time; it is their “language.” While this does probably make them resilient to negative reinforcement, and perhaps it is not as damaging to our trust account as some other things, it is not that simple. For one thing, horses are social animals, and as such, social engagement is necessary to their survival, making it very reinforcing for them. As I mentioned earlier, spending non-demanding time with horses can add to your trust account. Well, horses may use negative reinforcement and positive punishment with each other, they also spend the rest of their time with their herd mates, spending non-demanding time together and socially engaging. We do not usually get to spend that much non-demanding time with our horses, so we do not have the opportunity to offset those withdrawals.
In my experience, the largest withdrawals with horses happen when we use a lot of force, take away the horse’s autonomy, confuse and frustrate our horses, use a lot of pressure, or put them into situations that are scary and for which they are ill prepared.
The last thing I feel like we should talk about is that trust accounts also occur with objects and places. So things like your trailer, the arena, their stall, new places, and your behavior when you are with them in new places all matter.
As always, reach out if you have any questions.
References:
https://www.behaviorworks.org/files/articles/The%20Power%20of%20Trust.pdf
https://www.behaviorworks.org/files/articles/Back%20in%20the%20Black%20BT.pdf
https://issuu.com/worldparrottrust/docs/ps-19-1-feb-07-parrot-trust-sm
Photo credit Jessica Farren Photography.