It is also important for you to know the basic husbandry for the animal in question before purchase. SALES AND PAYMENT PLANS:
*PAYMENT METHODS ACCEPTED*
CASH APP
ZELLE
SQUARE
CASH
To place a gecko on hold, a 25% non-refundable down payment is required. Deposits are for individual geckos in question. Payments must be made in full before the animal is shipped. If the payment were to be canceled be
fore the animal is completely paid for or received I will offer in-store credit for the amount sent. Contact me via Facebook messenger or Instagram messages to put a down payment on an animal. You must get in contact with me before sending payment. WE ONLY TAKE PAYMENTS VIA CASHAPP, ZELLE, AND SQUARE! Payment plans are available for animals over $100 and extended plans for animals over $500. SHIPPING AND LIVE GUARANTEE:
Shipping is available to the continental 48 United States. I ship through FedEx Priority Overnight Monday-Wednesday for Tuesday, Wednesday, Thursday arrival. Animals are to be shipped to a hub for holding unless we discuss otherwise. Shipping prices range from $30 and can go over $70. Shipping rates are constantly fluctuating so to get a shipping quote please contact me. When shipping, the weather has to be between 40-80 degrees at both locations. If the temperatures are not met, I will hold the gecko free of charge till the conditions improve. Depending on your location Priority Overnight Shipping usually arrives around 10:30 am, in some areas they can arrive later in the day. I will include heat or cool pack if feel needed. For a shipment to be scheduled, the payment and shipping cost must be paid. No animal will be shipped without the customer's approval. Geckos shipped to a FedEx office must be picked up within 1 hour of arrival. If the package gets rejected by FedEx or you fail to pick up the gecko within the 1-hour delivery the live arrival is no longer applied, nor are you eligible for in-store credit. You need to pick up your gecko in time. I guarantee a healthy animal if the following terms are met:
* The correct shipping address must be given. (A PO Box is not acceptable.)
* There must be someone to receive and sign for the animal upon arrival on the first delivery attempt within an hour of arrival.
* There are no delays on the part of the shipping company or rejections.
* You contact me within an hour of receiving the animal letting me know you've picked them up. If any of these terms fail, the live guarantee is void. In the unfortunate event of a dead on arrival (DOA) I must be contacted within 1 hour of delivery. You will be required to show photographic evidence along with video evidence of the animal's condition. As long as the 4 guarantee requirements are met above, you will be eligible for in-store credit for how much the animal was listed for before any applied discounts. If you choose a different animal as a replacement you will be responsible for the shipping cost. I am not responsible for packages running late nor rejections. However, if the package is running late you may a reimbursement from the shipping company. Shipping fees are NOT refundable. If you were to get an animal that appeared to look unhealthy please contact me and make sure the guarantee terms are met. Partial refunds may be considered and or replacement animals are discussed. Again, if we discuss a replacement animal you are in charge of shipping costs. If the animal doesn't look in condition to travel the buyer will be contacted and we will postpone shipping the animal until in better condition. Any accidents or improper husbandry by the new owner voids the guarantee. I DO NOT guarantee a tail loss if an animal were to drop its tail anytime after purchase (including transit) does not change the quality nor value of the animal therefore it doesn't warrant a refund.
