08/28/2026
I believe in two things first and foremost. Safety and humanity over vanity. I will always pick keeping a dog comfortable and doing what is best for them opposed to what is aesthetic. Their health and comfort is my biggest concern. That is why so many of you have found me!
Sometimes a coat may be more tangled, compacted, or difficult to work through than it appears at drop-off.
Matting can pull painfully on the skin and can hide irritation, moisture, sores, fleas, bruising, or other skin concerns underneath. For a severely matted coat, attempting to brush it out will be more uncomfortable, more damaging and highly unfair, than clipping it out.
Matting fees begin at $25 and increase depending on the severity of the matting, the time required, and the extra care needed. While we always use safe handling and grooming practices, removing tight matting carries unavoidable risks, including skin irritation, nicks, bruising, clipper sensitivity, and the discovery of pre-existing skin conditions. We will always do our best to communicate concerns and recommend the safest path forward for your dog.
I also understand that grooming can be stressful for some dogs. Nervous, reactive, or behaviorally challenging pups are still welcome here! However, they require additional time, handling, and planning to keep both them and our team safe. These appointments are scheduled only with groomers who are best equipped for their individual needs and are charged at an increased rate to reflect the extra care, time, and safety measures involved.
This is never about passing judgement or making anyone feel bad—life gets busy, coats get away from us, and some pups simply have a harder time with grooming than others. Just like people!! Our goal is to meet each dog where they are, keep them as comfortable as possible, and create a realistic plan for a healthier, more manageable coat moving forward. Short can be super cute too!
