02/19/2025
Frequently asked questions
What days are you open?
* We are open Tuesday-Saturday 7:30am- 4:00pm, or when the last dog leaves.
How can I make an appointment?
* Call: 224-864-7954
* Text: 256-253-5115
* E-mail: [email protected]
* Direct message here on our page.
* In person
How far in advance do I need to make an appointment?
* Currently we are scheduling 1-2 weeks in advance. We may be able to accommodate last minute openings.
* To get preferred day or time, pre-book before you leave.
* We do offer reoccurring scheduling.
How often should I bring in my dog for grooming?
* We suggest every 6-8 weeks. The longer your dogs coat is, the more maintenance they will require at home or with us.
What services do you offer?
* Bath: Bath with your choice of shampoo, hand blow-out, brush-out, ear cleaning, ear hair removal, a**l gland expression, nails clipped and filed.
* Mini Groom: Bath services with add-on trimming of the face, feet, paw-pad hair and private areas.
* Full Groom: Mini groom services with the full-body haircut.
* Nail trims: either as a walk-in service, or by appointment.
Do you offer walk-in nail trims?
* Yes, walk-in nail trims are accepted Tuesday-Saturday 2:00-3:00pm for $10.
How long is my appointment?
* Appointments are quoted for 3 hours, on occasion it may take less or more time depending on service, size and condition of pet.
Do you require vaccines?
* We do require up an date rabies vaccines on file.
Can I drop off outside of my appointment time?
* We have a grace period of 10-minutes after appointment time before it may require to be rescheduled. Early drop off is limited to 30-minutes before appointment time due to limited space.
Am I required to sign the service agreement?
* Yes, copies are available by request.