FetchFind

10/17/2025

🎉 We’re Back Online! 🎉

Happy Friday to us ALL, because you can now head back to www.fetchfindtraining.com to access your FetchFind library!

Some things to note:

✅ Your data, progress, and completions are right where you left them!

✅ As promised, all Teams and Pro subscribers will receive a complimentary month. This is a manual task and audit, so thanks for your patience as we work through each account. You will receive a notification at the email address associated with the subscription payment once this is complete.

✅ While our testing shows that all Learner access is functioning correctly, there are a few small glitches for Manager/Admin roles that are still being addressed. This is currently seen in the “Switch to Learner” function, and we are working to resolve.

Thank you for sticking with us during the disruption. We’re so grateful for this community!

Team FetchFind 🐾

FetchFind online learning classes

10/16/2025

UPDATE: Thursday 10/16

We have tentatively been given the green light for service resuming no later than Monday 10/20. They are still working out some final kinks, but there IS a small chance that we may be up and running again TOMORROW! All fingers, toes, and paws are crossed for this, and we will post again as soon as we know for sure.

Recap of previous posts:

✅ Your data and course completions remain safe

✅ A complimentary month is coming for Teams + Pro subscribers

We are so very grateful for your patience during this unprecedented outage, and especially for those of you who expressed your understanding (tech issues are universal, phew!). And for those of you who expressed your frustration—we hear you, and we agree. This was an unacceptable delay, and our team is taking steps to ensure we are never impacted in this way again.

Thankfully yours,

Team FetchFind 🐾

10/15/2025

Update, Wednesday, 10/15:

We’re making significant progress, working around the clock and we’re getting very close to resolution.

What you need to know:

✅ Your data and course completions remain safe

✅ Complimentary month coming for Teams + Pro subscribers

✅ We’re optimistic about having good news to share within the week

We know this has been frustrating and we appreciate you sticking with us. Almost there.

Team FetchFind 🐾

10/14/2025

Hello everyone—thank you for your continued patience during the platform outage.

Our system remains temporarily offline while we work with our technology provider to resolve a critical issue. Our team is in active communication with our platform provider, working hard to restore access as quickly as possible.

Latest:

✅ Your data, progress, and course completions remain fully secure
✅ All current Teams and Pro subscribers will receive a complimentary month
✅ Daily updates will be posted here on Facebook until we're back online

We know how disruptive this is to your training schedules and business operations, and share your frustrations. Thanks for your patience and understanding.

Questions or needs? Email [email protected], and our team will respond promptly with any information we are able to offer.

Next update: Tomorrow, October 15th

Team FetchFind 🐾

10/06/2025

⚡️ATTN: the FetchFind hosting platform (Thought Industries) is currently experiencing some system issues— we are aware, and actively working to resolve! ⚡️

We should be back up within 24 hours, and thank you so sincerely for your patience during this unexpected outage.

🐾 Team FetchFind

01/24/2024

This week’s spotlight is another new offering—custom learning paths! ⁣
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Pet industry businesses are unique, and so are your staff training needs—this feature gives business leaders the opportunity to build learning programs incorporating the lessons that best suit YOUR business needs. 🌟 ⁣
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Stay tuned for next week’s new platform feature spotlight!

01/19/2024

This week, the new platform feature we’d like to spotlight is the Leaderboard function!⁣
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Leaderboards help to boost employee motivation, engagement, and participation—they also serve as a built-in results report for rewarding a job well done. ⭐️ 👏🏼 ⁣
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We look forward to sharing this exciting feature with you on the new platform, coming soon! 🧡

01/10/2024

This week’s feature spotlight is…⁣
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Brand Education!

You may have noticed this exciting offering in our previous post regarding the expansion of our content library. The new platform (coming later this year! 🎉) will not only offer the FetchFind classics you know and love for training and onboarding, but ALSO provide comprehensive education for your staff on valued pet industry brands! ⁣
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Stay tuned for next week’s new platform feature spotlight… 💫

01/03/2024

Happy New Year! 🩵⁣
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We hope you all enjoyed a wonderful holiday season with your loved ones. Now we’re back with this week’s new platform feature spotlight—our new tagline! ⁣
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FetchFind: Revolutionizing Pet Care Education

Since 2016, it’s been our mission to elevate pet industry standards by transforming pet care professionals into authoritative advocates for best practices. So how does our new platform support this mission AND revolutionize pet care education?

We’ve partnered with the WPA and other industry professionals to expand our offerings to ALL pet industry professionals. 🧡

Check out fetchfind.com to learn more, and stay tuned for next week’s feature spotlight!

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12/20/2023

What else is coming to our new platform, you ask?

We’ve got more to share! 🎉
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This week’s feature spotlight highlights the exciting NEW content coming to the platform—beyond our classic courses, we are expanding the content library to include new categories and lessons that will continue to elevate your staff’s training and development.

Stay tuned for next week’s feature spotlight! 🧡

12/14/2023

Next year, we are thrilled to offer our valued subscribers a NEW platform with many exciting features and formats you and your staff will LOVE. This week, the feature spotlight is…⁣
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Gamified Learning! 🌟 ⁣
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“By blending challenges, rewards, and our playful new design, FetchFind’s gamification approach motivates learners, enhances retention, and makes education fun and effective.”

Stay tuned for next week’s feature spotlight!

12/06/2023

Hello, FetchFind Family!

We can't wait to welcome you to our new platform in 2024—in the meantime, we will be sharing weekly Feature Spotlights. This week’s spotlight is…

WE’RE GOING MOBILE!

Our innovative new platform will be available on your desktop, laptop, and tablet, AND as a mobile app you can download from the App Store or Google Play store. 🎉

Our new app is JUST ONE of many exciting new features we are thrilled to offer our valued subscribers next year. Stay tuned for next week’s feature spotlight! 🧡