10/10/2026
A Little Reminder from Johnson’s Kennel ❤️🐾
When you book a spot with me, I’m reserving that time specifically for your fur babies. I turn away other boarding requests because I want to honor the commitments I’ve made to my clients.
Unfortunately, last-minute cancellations, especially the week of or the day of your scheduled booking, put me in a difficult position. This week alone, I had four cancellations. I had already turned other people away because I was holding those spots.
As a small business, every booking matters. When a spot is reserved and then canceled at the last minute, it’s often too late for me to fill it with another client.
I truly don’t like asking for deposits, and I’ve always tried to be as understanding and flexible as possible. I know life happens, and sometimes plans change. I just don’t know what the best solution is to prevent this from continuing to happen.
I want to do what’s fair for everyone, but I also have to protect my small business and the time I set aside for your pets.
I appreciate every single person who trusts me to care for their fur babies. Thank you for understanding, supporting my small business, and helping me continue doing something I love. ❤️🐶
What would you suggest as a fair solution?
