Comments
Don't use Maple Valley Dog Spaw!
WOW! I just came back from the Dog Spaw in Maple Valley and had, by far, the WORST experience in customer service in my entire life!! I am so incredibly angry right now at how I was just treated. I wish I could file a formal complaint. I have used this location in the past, the first, they cut one of my dog's paws. There was no sorry, no discount, just oops, cut the dog! So, I said nothing. I know dogs move around, stuff happens. Used them again, no issues. So I thought, I'll give them another try. When I arrived, they did not greet me, didn't say a word. I thought, okay, no big deal, maybe they are just really busy. Dropped two dogs off at 1pm, they said, "should be done by 3pm." The last two times I took them there, they did not get done in the 2 hours, which didn't bother me. And, they called me when they were done. So, at 3:16, I receive a call, the dogs are done. I walked in right at 3:30 and then the two women there literally started scolding me about the importance of being on time. And I thought, what are you talking about? I apologized and said, if you needed me here at 3pm, not 3:01, then why would you not let me know that. The previous times I was there, the pick up time was flexible. Especially when I bring two dogs, one is usually done first and never within the exact 2 hour window. I must have apologized 4-5 times, asking why did they not tell me I had to be there at a specific time, or else all hell would break loose?? But after being told to grow up, I'm irresponsible, what if this were your child would you just desert them at day care and standing there completely dumb-founded and in shock and then after saying I am sorry, I am sorry, next time tell me, then just say tell me to get out, f**k off and don't ever come back. I am so sad right now. And, if this were my shop, with my employees, I would definitely want to know this happened. I have NEVER been spoken to this way and at a dog groomer of all places. WOW!
The new shop is great! And the service is still the best! Thank You for taking care of Greta and Raz!
Dogspaw does a great job both for my dog and for me. Their service is much appreciated!
So happy with the excellent service we received today from Lisa! The dogs look fabulous and are feeling so much better. Amazing how a good haircut can change your whole attitude! 🐶
Your phones aren't working. Error message. Wanting to book.
My babies were squeezed in to an unbelievable schedule. They loved it. Tanner is a puggle and he looked as dapper as ever. He was prancing out of that place. Athena is a mini aussie and she looked regal and proud and was high stepping it jumped into the car and we went to the doggie store (Mud Bay) where they were treated with more loving and attention. When we got home Athena was not done. She sat in the passengers seat and would not budge from the spot. After the 3rd attempt at gently calling her I picked her up and gently put her where she needed to be. They loved all the special attention at the "spa" and the women there were great with my kids. Making this their "spa" place to go.
Thanks for a great haircut & lots of pampering Dog Spa ❤️❤️❤️
I have been going to Dog Spaw for a long time and they always do a great job!
great place does excellent job!!
I like how they take care of my dog Tino and how he looks.
5 Stars for Dog Spa! thanks Nikki & Poppy
Thanks for a GREAT afternoon & haircut 😇✂️❤️