11/11/2026
💻 BIG CHANGES ARE COMING TO CASS COUNTY ANIMAL HOSPITAL! 🐾
We are getting a NEW computer system, and while we are excited about all the new things it will bring, we are asking everyone to PLEASE, PLEASE be patient with us as we make this transition!
Tuesday, November 17th is our official switch-over date. During the following two weeks, we will have very limited appointment availability as our staff learns the new system and gets comfortable with all of its features. Appointments may also take a little longer than normal while we work through the changes.
A few things we’d like you to know:
* Our reminder system will be changing, but you will still receive reminders by text and email.
* Please make sure we have your current phone number and email address on file so you don’t miss any important reminders or updates.
* We are also beginning our transition toward a more paperless office. This means you may be asked to sign consent forms on an iPad or complete paperwork sent to you by text or email before your appointment.
But there are some REALLY exciting things coming, too! 🎉
Here are just a few things you can look forward to:
📱 Texting with us! During business hours, you’ll be able to text us pictures, check in about how your pet is doing, request medication refills, and more!
🐶 A new client app! You’ll be able to download an app that keeps all of your pets’ reminders in one convenient place and allows you to request appointments right from your phone. Appointment requests through the app will be available for patients we have previously seen.
📄 Less paperwork! We will gradually be moving toward a paperless system, making things easier and more convenient for both our clients and our staff.
We know change can come with a few bumps along the way, and we appreciate your patience, kindness, and understanding as we learn something new. Our goal is to make things easier and more convenient for you while continuing to provide the best care possible for your four-legged family members!
Thank you for growing with us and bearing with us during this transition! ❤️
— Your Cass County Animal Hospital Team 🐾