06/29/2026
Just a reminder on our cancelation policy! We have had this in place for 3 years now! We stick to this policy so we can help and care for as many pets as possible! Thank you for your understanding!!!
Hey everyone! I have a new policy on cancelations!! Starting now, if you cancel a previously scheduled appointment (walking, drop in visits or overnight) 2 days prior to the scheduled date, you will pay half of what the cost would have been. If you cancel the day before or the day of, you pay full price of what it would have been.
Don't get me wrong, things come up and I try to be flexible. I'm only one person and try to budget my time to allow me to serve as many clients as possible, but lately I've had to turn down new clients only to have jobs canceled and end up losing both opportunities for income. I hope you guys understand! I hate having to do this, wish I could just hug all the pets and not have to worry about the business side. Thanks again!