06/10/2026
🐾 A Quick Update from Polished Pup 🐾
First, I want to say how incredibly grateful I am for the amazing clients and dogs I have the pleasure of grooming. Your support means the world to my small business, and I truly appreciate each and every one of you.
Unfortunately, after a recent house call where services were completed and payment was never received, I’ve had to make a few policy updates to better protect my business.
Effective immediately, all new clients will be required to book through my website and keep a valid debit or credit card on file. You are still welcome to pay however you’d like at the end of your appointment, but having a card on file helps protect the time, travel, products, and work that go into every groom.
I also want to remind everyone that:
🐾 A 24-hour cancellation policy and no-show fee are part of my consent form.
🐾 Aggressive or severely matted dogs must be disclosed before the appointment.
🐾 Undisclosed aggression or matting will result in additional handling fees, as these appointments require significantly more time, care, and safety precautions.
I also want to touch on aggressive dogs. The success of an aggressive grooming appointment isn’t measured by whether every hair is the exact requested length. It’s measured by getting the dog through the grooming process as safely and comfortably as possible while accomplishing as much as we can without risking injury to the pet or groomer. Safety will always come first at Polished Pup.
I understand that my prices and policies may not be for everyone, and that’s okay. You’re not obligated to book with me, but my prices, policies, and the value of my time and work are not negotiable.
Thank you for understanding and for continuing to support my small business. I look forward to keeping your pups happy, healthy, and looking their very best! 🐶💛
— Polished Pup 🐾