05/28/2026
To Our Nonantum Family,
We understand many of you have questions, frustrations, and concerns regarding recent changes at Nonantum Veterinary Clinic. Rather than allowing speculation and rumors to continue circulating online, we believe our clients deserve honesty and transparency.
Like many veterinary hospitals across the country, Nonantum is experiencing significant staffing challenges, including the departure of most of our veterinarians and support staff members. Veterinary medicine as a profession is currently facing severe workforce shortages, burnout, compassion fatigue, and increasing demand for care that far exceeds available staffing resources.
Because of this, appointment availability is currently limited, wait times are longer than we would like, and at times, we may need to refer patients to emergency facilities to avoid overextending our medical team and compromising patient safety. We know this is frustrating, and we make these decisions responsibly with patient care in mind.
We will not overload doctors, technicians, and support staff beyond safe capacity to avoid disappointing clients. The remaining team members at Nonantum continue to work incredibly hard every single day under very difficult circumstances to care for your pets compassionately and safely.
We also want to respectfully remind our community that our staff are human beings. Over the past several weeks, our team has experienced increasing hostility, online attacks, yelling, profanity, and personal accusations. Constructive feedback is always welcome, but abusive behavior toward veterinary professionals will not be tolerated. Veterinary medicine already carries one of the highest burnout and mental health crisis rates of any profession, and kindness matters now more than ever.
Corporate leadership is actively recruiting veterinarians and support staff and working toward long-term stabilization of the hospital. Recruiting experienced veterinary professionals takes time, and we appreciate your patience as these efforts continue.
For clients choosing to transition care elsewhere, we completely understand and will gladly assist with forwarding medical records to your new veterinary provider.
For those who continue to stand beside us, support our team, and show patience and understanding during this difficult time, thank you. Your kindness has meant more than you know.
— Nonantum Veterinary Clinic