11/04/2026
🐾 A Friendly Reminder to Our Grooming Clients! 🐾
The hospital has recently transitioned to a new computer system! As our team adjusts to these changes, we kindly ask for your patience and understanding. We are doing our best to make this transition as smooth as possible while continuing to provide the best care for your furry family members! ❤️
🐶 Important Grooming Appointment Reminders:
We have recently noticed an increase in late arrivals, last-minute cancellations, and no-shows. We kindly ask that everyone please be mindful of our appointment policies.
⏰ Late Arrivals: If you arrive more than 10 minutes late, we unfortunately cannot accommodate your grooming appointment, and it will need to be rescheduled.
📅 Cancellations: We require at least 24 hours’ notice for cancellations to avoid a cancellation fee.
❗ No-Shows: If you are unable to make your appointment, please let us know as soon as possible. Missed appointments take away valuable time that could have been offered to another pet in need of grooming.
We understand that life happens and unexpected situations arise! However, our grooming appointments are scheduled to allow each pet the individual time, care, and attention they deserve. Even a few minutes can impact the rest of our grooming schedule.
❤️ We truly appreciate your patience, kindness, and cooperation as we adjust to our new system! Thank you for helping us keep things running smoothly and for trusting us with your beloved pets! 🐾
-Rachel & Britt