08/06/2025
Just a reminder to our customers that we no longer have access to our 717-632-1929 number. Back in January, Brightspeed, Internet, and phone talked us into signing up with their service. They promised that they would install the service in 14 days. They never showed up or called to reschedule. After multiple calls and multiple reschedulings and multiple no-shows, they canceled the account in June without notice and lost our phone number.
We have been working with the FCC and the PUC to get this resolved. After the complaint was filed, Bright speed initially said they had made the number available to port back to our old carrier, but the temporary account number they provided is not active according to their customer service people who have no knowledge of any of my case numbers or accounts or that were given by the company to resolve the FCC complaint issue. Please use our 717-632-5446 number to reach us at the office. We will let everybody know if we ever receive our old phone number back again.
