01/20/2022
Hey everyone! Just posting an update and reminder about our policies here in the salon. We will be having everyone initial and agree to our policies when you bring your babies in (this will only be required once a year) so that we have your information on file. This also includes an agreement that you understand scheduling/cancellation policies, that we have updated health information on your pet, and an official release to have your pet treated in the event of an emergency. We are posting this here to help you all stay informed, and also have a chance to read through everything instead of feeling rushed here at the salon. We have been open a little over a year now and are finding our groove and learning as we go, and appreciate you all for supporting a local small business while we work out all the kinks.
This is an exact copy of the form you will be given. Please take time to read through and if you have any questions, feel free to reach out.
Grooming Release & Consent Form
Doggie Stylin Grooming Salon
Please review our grooming policies, initial where applicable and sign and date at the bottom.
The Release & Grooming Consent Form is valid for all grooming services provided by Doggie Stylin Grooming Salon.
Does your pet have any medical conditions/taking medications:______________________________________________________________________________________________________________________________________________
Does your pet have any grooming triggers? ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Payments/Cancellations/Fees
● I understand that payments are to be made immediately after services are rendered.
Initials: _____
● I understand Doggie Stylin Grooming Salon’s pricing is subject to change without notice: Initials: _____
● I understand that should I not remit payment immediately, my pet will not be returned to me and an hourly boarding fee of $60 will be applied in addition to the service cost. Initials: _____
● I understand that once I have been contacted and made aware that my pet is ready for pick up I have a grace period of one hour to collect my dog before being charged a daycare fee of $15 per every 15 minutes past the hour grace period. Initials: _____
● I understand that if I am 10 minutes past my appointment time, without notice, my appointment will be considered a no-show and will be automatically cancelled. In that event, I will be billed 50% groom which is to be paid immediately: Initials: _____
● As indicated in Doggie Stylin Grooming Salon’s Mandatory Policies; all cancellations require 48 hours advance notice to the agreed upon grooming date. Should I cancel my appointment with less than 48 hours notice, or no-show to my appointment, I will be charged 50% of the cost of the groom. Initials: _____
● If payment is not remit immediately, I acknowledge that my file will be sent to collections for legal action, and potential police involvement for service fraud. Initials: _____
● Should I repeat any of the aforementioned actions (Tardiness to appointments, not keeping appointments, tardiness in picking up my pet(s), etc.) I will be subject to a non-refundable down-payment of the base price of the groom to secure all my future appointments.
Initials: _____
● I acknowledge I will be billed the remainder of the balance after *services are rendered or if I cancel the appointment again. Initials: _____
* The balance may include additional charges due to coat condition, extra necessary work involved etc.
* As stated under the Health and Safety (Pets) section of this document; proof of up-to-date vaccinations are required to be sent to Doggie Stylin Grooming Salon prior to the scheduled appointment. If I attempt to drop off your pet and have not sent in the e-copy of the required and up-to-date vaccination records, nor have it in my possession, this will be considered a
“no-show” to my appointment. In this event, I will be invoiced the full amount of the missed groom, and payment is to be rendered immediately on site. Initials:____
Health and Safety
● I understand I must disclose any and all medical conditions prior to the agreed upon appointment date, as per Doggie Stylin's Mandatory Policies document.
Medical conditions are subject but not limited to: Skin conditions, Heart conditions, Seizures, Hip Dysplasia, Missing/Broken Teeth, Arthritis/Osteoarthritis, Deafness Blindness, Growths, etc. Doggie Stylin’s priority is my pet’s health and safety and reserves the right to refuse service, should they feel the grooming experience would amplify any stress or risk to pre-existing conditions in my pet. Initials: _____
● I understand that Doggie Stylin reserves the right to refuse service to patrons whose pets may pose a health and safety threat to Doggie Stylin as well as those who may be deemed unfit to groom (i.e. senior pets, pets unable to stand, pet’s unable to control bodily functions, severe heart conditions, compromised autoimmune disorders, etc.). Initials: _____
● I understand that I must disclose if my pet is on any medications (Western or Alternative). Initials: _____
● I understand that Doggie Stylin is not liable for any side effects due to medications (Western or Alternative) during the grooming process. Initials: _____
● I understand that grooming may also expose underlying medical conditions not yet diagnosed. Doggie Stylin will not be liable should any side-effects caused by grooming occur. Doggie Stylin will contact the Pet Parent immediately in this event and discuss next steps. It will be at the Pet Parent’s discretion and expense should they wish to continue the groom. Doggie Stylin will not be liable for vet-bills, fees, etc. Initials: _____
● I understand that Doggie Stylin will not be liable should allergic reactions occur to the use of the manufacturer of any products. I understand that I am to disclose any skin sensitivities prior to my pet’s groom and will provide any medical-grade shampoos for my pet’s groom.
Initials: _____
● In the event of an emergency, Doggie Stylin reserves the right to stop the groom and contact you immediately to discuss next steps.Initials: _____
● I understand Doggie Stylin puts my pet’s health and comfort above fashion. Initials: _____
● I understand that in the event my pet is matted, a shave down may/will be required, at *additional cost to the base price of the service. Initials: _____
● I understand that should my pet have repetitive matting problems (i.e., severe matting from infrequent grooming,
neglected coat, etc.) the base cost(s) associated for their grooms will be subject to increase. Initials: _____
● I understand that Doggie Stylin will not be liable for any redness, irritation, skin tears, bruising, etc. that may occur resulting in the removal of matting or neglected coats. Initials: _____
● I understand that if fleas are discovered on my pet, a flea shampoo will be used and additional charges may be applied. Initials: _____
*Doggie Stylin will assess the severity of matting at drop off time and discuss the potential associated costs.
*Additional charges are based on extra time required to groom, and severity of mats. Should additional matting be uncovered during the grooming process, the groomer will contact the pet parent and supply the pet parent with pictures.
Pet Behavior
● I will be forthcoming of any and all behavioural or aggression issues my pet has prior to their appointment. Initials: _____
● I understand Doggie Stylin reserves the right to refuse service or terminate the service to patrons whose pets may pose a health and safety threat to Doggie Stylin. Initials: _____
Photography Release
● Doggie Stylin loves to take pictures of your fur babies during and after their spa day! This release gives us consent to take pictures and post them online, including but not limited to Facebook, Instagram, Twitter, TikTok, Google, etc. Initials: _____
*********************
By signing below, you indicate that you have read, understood and consent to the terms of service; to release Doggie Stylin of liabilities, expenses or damages and costs (including attorney fees) resulting from any services provided while in our care or afterward.
You further authorize Doggie Stylin to transport your pet to a Veterinarian in the event of an emergency if required and agree that any resulting veterinary costs will be your sole responsibility. I authorize this signed Grooming Release and Consent Form to be valid for all future appointments.
Owner’s Name Printed:________________________________________________________
Signature and Date: ___________________________________________________________
