We are a Central Iowa-based, independently-owned concierge service dedicated to helping people thrive and live better in all aspects of life through our signature blend of personal assistant and lifestyle management services. We empower, champion, and enable people in their quest to cultivate a more balanced, productive, purposeful, and meaningful life through services that enhance, organize, and simplify life—ultimately leading to greater joy, life satisfaction, and well-being.
We provide services that are individually customized to suit each client's needs, situation, values, and lifestyle goals. We are more than a service provider, we are your secret weapon to getting it all done. We are fully invested in our clients' happiness, success, and well being. We are here to make your life easier, freeing you up to leverage your time and energy in a way that gives you the freedom to decide how to live your best life, while loving the life you're in. Your life matters. You matter. Now you can start prioritizing and focusing on what is truly important, do your best work, and leave your tasks, responsibilities, and errands to us.
To those unfamiliar with our work, it may seem curious why we chose the bee as part of our identity. The bee works unceasingly for the common good of the hive and it symbolizes community, brightness, and personal power. At Your Service helps and empowers those in our community and aims to brighten our clients' day. Our “hive” is a network of other providers who are committed to excellent customer service.
ENHANCE, ORGANIZE, AND SIMPLIFY LIFE
It is our mission to help people thrive, live better, and succeed through services that enhance, organize, and simplify life. Whether that entails implementing simple changes to help you age in place safely and independently or creating a healthier work-life balance by taking on your to-do lists, or helping you out with mundane chores, we'd love to help so that you can focus on the big picture priorities and the things that truly count in life.
OUR SERVICES: FROM THE ESSENTIAL TO THE SUBLIME
Our services are designed to cater to and serve people from all walks of life: seniors striving to age in place, busy individuals, families, entrepreneurs, professionals, single parents, etc. People that require services to fill the gaps in their life, who are in a time crunch and are struggling to get through their never-ending to-do lists, or that need compassionate support or a personal cheerleader in their corner. People want a service provider they can trust implicitly. Peace of mind and freedom comes with knowing that you are in excellent hands and that you—and your life—matter. We take on that responsibility with great care.
YOUR VERY OWN PERSONAL SUPPORT SYSTEM
We wear many hats—all at once: personal assistant, concierge, project manager, lifestyle manager, and personal champion. We love variety, we love to use our experiences, we love to utilize our diverse skill sets, and we love to switch gears. That's why we are able to combine multiple roles and offer a vast array of services and solutions that are customized and uniquely delivered to meet the wide-ranging needs of our clients, covering all aspects of life. Consider us your very own support system—a trusted, compassionate service provider that is in your corner and always ready to lend a helping hand. We are dedicated to your happiness and well-being, making every effort to go the extra mile to create the optimal conditions for you to flourish in all areas of your life.
MISSION
Our mission is to help people enhance, organize, and simplify life, so they can pour their time, energy, and passion into what matters most deeply. To “give back time” so that families can create meaningful moments. To help seniors age in place in a safe and supportive environment. To help businesses improve their bottom line.
VISION
We personalize and deliver quality and confidential services in a way that is closely attuned to our clients' needs, values, preferences, priorities, experiences, aspirations, and goals, and that best supports, improves, and enhances their life, vitality, and overall well-being.
We believe that embracing life’s challenges will lead to opportunities for personal transformation, growth and learning, and ultimately, to living a more balanced, joyful, meaningful, and purposeful life.
ABOUT THE FOUNDER
Lisa Bienfang, founder of At Your Service, envisioned and created a business that is built on her lifelong passion for nurturing and helping people to thrive in life. Her conscious, intuitive approach to providing services addresses real pain points and challenges in peoples' lives and opens up the possibilities to create a sense of order and balance across all aspects of their lives. She serves people in a way that will set them up for success.
Life, and the world as we know it, has become increasingly complex and fast changing in the 24/7 world of modern technology. Competing priorities and demands on our time leave us feeling overwhelmed by stress, guilt, and anxiety, impacting our well-being. People are looking for services and solutions to be more efficient and productive, that bring true value and positive, lasting change to their lives. People (seniors, especially) want a sense of safety and continuity - the ability to remain independent in their own home as long as possible reduces anxiety and improves quality of life.
Lisa recognized a growing demand for personal assistant, concierge, and lifestyle services and solutions that not only address the full spectrum of people's evolving needs and fill the gaps in their life, but that also offer a high degree of personalization, service and specialization, giving them the support they need to flourish in all domains of life.
Lisa is focused on mastering the big picture, the details and everything in between. She has always believed in the power of turning a vision into a roadmap with an intelligent, well-executed plan that solves a problem, fulfills a need, and/or delivers a positive outcome.
As a concierge, personal assistant, lifestyle manager, and personal champion, it is about servant leadership: compassion, kindness, nurturing, empathy, listening, service, support, and the special intuitive touches.
She simultaneously steps into many roles, fulfilling a wide variety of services and tasks. She wants people to experience and revel in the freedom and peace of mind of having a dedicated support system—that provides great value, excellent service, customization, convenience, and compassionate, confidential support. Her goal is to champion and serve people in a way that best supports their ability to leverage their time effectively and to live their best life.
Lisa’s Story
Lisa’s early years and her life experiences shaped her career path and inspired her to launch At Your Service. A problem solver and nurturer at heart, this business gave her the ideal platform to share her knowledge, experiences, and lessons learned from formal training, trial by fire, and from overcoming obstacles, challenges, and adversity in her own life. These experiences have given her an appreciation, a sensitivity, and an understanding of life, enabling her to connect with and relate to people with compassion and empathy. She draws on her skills, knowledge, education, interests and passions to help people improve their life, and live it to the fullest with intention and a greater sense of optimism, meaning, and purpose.
Lisa is fortunate to have many personal and professional mentors, role models, and inspiration, for their generosity of spirit and for the profound wisdom, teachings and values they instilled in her. Her innate sense of organization and love for creativity and design emerged early in her life. Before high school, she had already established a successful babysitting business along with pet and house sitting gigs. She balanced her sideline businesses with school, chores, homework, sports, and time with family, friends, and pets. As a teen, she also managed to fit in part-time jobs at a local restaurant, detasseling, and HyVee.
Lisa earned an Associate of Arts degree, and also completed coursework at the University of Iowa. Other certifications and training include: Certified Nursing Assistant, CPR and First Aid Trainer, Licensed Realtor, Court-Appointed Special Advocate, and Certified Business Retention & Expansion Consultant. Her professional career spans across multiple industries including: health care, non-profit management, legislative advocacy, retail, business development & marketing, and hospitality, giving her a deep appreciation for customer service.
Lisa and her husband, Scott, live on the family farm north of Grundy Center. Their daughter is a student at Iowa State University. They enjoy entertaining friends and family, renovating their 1903 farmhouse, raising Angus cattle and heirloom hens, traveling, and cooking.
