Brookfield Animal Hospital

Brookfield Animal Hospital Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Brookfield Animal Hospital, Veterinarian, 735 W Andrew Johnson Highway, Greeneville, TN.

Since it's been awhile we are taking orders for new shirts. Order will be placed 8/16-
08/07/2023

Since it's been awhile we are taking orders for new shirts. Order will be placed 8/16-

Taking new shirt orders. Available inPurple Short Sleeve & Galapagos BlueShort sleeve Small-XL- $15Short sleeve 2xl- $18...
09/15/2021

Taking new shirt orders. Available in

Purple Short Sleeve & Galapagos Blue
Short sleeve Small-XL- $15
Short sleeve 2xl- $18
Short sleeve 3xl-5xl- $19

Raglan(3/4 sleeve shirts) Heather/Navy
Raglan- Small-XL- $21
Raglan- 2xl-3xl- $25

Deadline for ordering is September 22.

09/07/2021

Good afternoon to all.
Hope everyone had a healthy Labor Day. The Howard's have certainly had better.... LoL
Philip and I plan to consider returning to work on a limited basis on Wednesday Sept. 8th. We will attempt to work til 3 PM each afternoon thru Friday. The staff may remain open later.
We hope no one had emergency need while we were out and are grateful for everyone's responses to our postings. We've not had as easy of a round with COVID as some folks, but certainly haven't had to fight the battle that some faced. We are greatly saddened by those whose lives were ruined by this dreadful virus. I fear it will touch us all before it's over.
Much gracious thankfulness to our amazing God for seeing us through this so far. It has truly not been fun and brings to reality just how bad our pets feel sometimes. I dare say they are tougher than us most days!!
As you have the opportunity today and in the upcoming days to speak with our staff, please thank them. Their dedication to Philip and I, your pet, and an amazing work ethic has at least kept information going out the door as well as kept you stocked with meds and supplies. I can't imagine running the place without them. Please keep them in your prayers in the upcoming weeks as they all try to stay healthy.
We will continue our COVID protocol for a bit as we navigate the upcoming week or two. Trying hard to keep everyone well.
Sincerely grateful,
Philip and Alisa

09/01/2021

I regret to inform that Philip and I both are now sick. Therefore there are no doctors in the building and the doors remain closed to public traffic. We will both quarantine at home away from our staff. This is a difficult situation and we are grateful for everyone's understanding and cooperation. For situations that we can handle by phone, we will help in any way we can via communication with the staff. This however requires our employees to be feeling well and not under quarantine. Please know they are doing the best they can. At any point their health could change and they be under quarantine or sick as well. This is incredibly stressful on them and their families as well as Philip and I. It is imperative at this time that our clients inventory there medications and food supply and it is strongly advised to have a 2 week supply on hand. We are trying to keep the hospital staffed this week at least to accommodate needs before the holiday weekend. We will assess next week as we get there. It is distressing to not be fully available and we would like to express our sincere thanks to any local vets that are able to extend care or advise to our clients if we are unable to reach someone timely or not at all. I know each clinic has had their own challenges to deal with through this pandemic.
We will reopen as soon as we physically can.
Please take care of you and your families.
Sincerely,
The Howard's

08/31/2021

Hello clients and friends

As some of you know, we have experienced a positive COVID test result in the building. Currently, no other staff is known to be positive or symptomatic. This however could change quickly. As many families have learned this virus can greatly alter your travel, freedom to visit public places, and most importantly challenge the health of friends and family.

If enough staff become positive and/or ill, we may be forced to close our doors to protect both the public as well as our families. Many of us have witnessed businesses who have had to shorten their hours or close due to lack of staffing. We have not closed at all through any of this and we are proud to claim continuity of care for our patients.

Nonetheless, now would be a good time to inventory medications and food supplies for your pet. We suggest to gather a 2 week supply of meds and or food to prepare for an unexpected closure. We will all do our absolute best to keep ourselves fully available with normal hours. However, there may come a time where it is out of our hands and really tough decisions must be made and acted on.

Thanks for your trust and understanding
The doctors and staff at Brookfield

08/30/2021

ATTENTION!!! ATTENTION!!! ATTENTION!!

Firstly, I am sorry we doctors are not here

today to relay this in person. We have had

a positive case of COVID-19 in our building and

are therefore required to isolate ourselves. The

doctors need Monday to get their 4 children

arranged for virtual learning.

Since we have all worked so closely together in

this building up to this point, we and our staff

agreed to isolate together, as a group, rather

than separately at home where we are of no

benefit to our patients or our clients.

However, for your safety we are required to

restrict our contact with you so we will revert

back to our COVID protocol and keep you in

your car. We will communicate by phone or

carside with masks. We will follow this protocol

at this point at least until September 10th, 2

weeks beyond our positive result. At this point

no one here is symptomatic.

Please have patience with us as we revert to a

difficult form of practicing. It is terribly difficult

for the staff and not time efficient, but currently

the only way we can safely be available to you.

At this point both doctors will return Tuesday,

August 30th with full intention of providing all

levels of care for our patients.

Thank you for trusting us in the past and

present as we try hard not to let our current

world get the best of us.

Sincerely,

The Howards

Now taking pre-orders on this shirt. If interested, please comment and we will put you down. Available in navy and berry...
04/23/2021

Now taking pre-orders on this shirt. If interested, please comment and we will put you down. Available in navy and berry. Berry only goes up to 2x. Please state size and color. Sm-xl is $15.00, 2x is $18.00, 3x-5x is $19.00.

07/02/2020

Hello everyone. Brookfield hopes everyone is hanging in there. Just when we thought it might get easier, our world becomes more challenging still. As many of you know our plans several weeks ago were to return to some normalcy after the 4th. The last 2 weeks has definitely weighed heavily on our decision. We now feel opening the clinic now would be a bad decision that could certainly jeopardize all our efforts over the last few months. We would deeply regret any exposure that we caused among our clients while waiting in the lobby or doing business at the front desk. As busy as we have been I don't see how we would practice social distancing in the lobby. The lobby simply isn't big enough. To open the door and try to regulate how many come thru it would be close to impossible. As well, requiring masks certainly has its problems. We therefore will continue curb-side service as we have been doing. I would like to emphasize our gratitude toward our clients for accepting our protocol and entrusting us to bring their babies in alone. I know that has been difficult for many and we appreciate the trust this requires. We will continue as long as we possibly can and are proud to have kept our doors open.
Lastly but certainly critically, we must acknowledge our staff. All 4 have been absolute troopers through it all. They continue to be dedicated to the care of our patients every day and have been crucial to our mission of remaining safely available. They have fetched patients for us carside, truck side, from trunkside-yes really, thru windows and from hatches. In rain, wind, lightening, and in the heat. They are careful not to drop, frighten, or let go, as loosing a patient in the parking lot has been a huge fear of theirs! They have endured some folks' complaints thru all this and have taken great care to explain our methods over and over and over. They multitask all day and manage to answer the neverending phone all at the same time. We've all learned to walk in each other's shoes and learned what each has to endure in our individual jobs. So please, the next time you have an opportunity to talk to or see them please be kind and patient. Tell them thank you---on their doctor's behalf as well. There have been some quite difficult days and they always come back the next day, thank goodness!
Safety and good health to all!
Philip and Alisa

06/07/2020

Hello everyone and Happy Summer!
We wanted to take a moment and share some of our plans for our protocol and methods of operation over the next few weeks. We GREATLY appreciate the tolerance and acceptance by our clients (and patients...lol) of our operations during COVID. Almost daily we toil with the decision as to when to open foot traffic through the clinic. There were and still are some very difficult situations that have guided our decisions. All of which center around the health and safety of our staff, their families as well as the doctors extended families, and that of our clients. Specific details I will keep private but I feel we may have taken the spread of covid-19 far more seriously than other businesses. Perhaps that is because as veterinarians we are trained to shape our life around prevention of the spread of disease. But in this case it's mostly from the human side. When we look at an average day with normal foot traffic considering just appointments, not over the counter sale encounters, Philip and I would expose 100-130 people/week! If we were to get sick we would be faced with having to notify all these folks to tell them some very difficult news. Add the staff contact and the number is even higher. As well, ethically, if just one staff member gets sick, with quarantine guidelines as they should be, the entire office would have to close for a minimum of 2 weeks, at best. We are trying hard to prevent that.
Finally, Philip and I have cancelled 2 regular trips to GA to see his family due to COVID--much to grandparent disappointment. We now will try to go over the 4th. Therefore we will continue to prevent foot traffic thru the clinic until after that visit and will consider how to handle the 2 week post-trip period once we get back. Again, we are grateful for our clients' tolerance.
Lastly, but certainly not least, I thank our staff for handling our requests. They have effectively devised a plan --and executed it very well-- that supports our goal of safety. They accept the inconveniences and awkwardness, and tolerated it without complaint. For that we are eternally thankful . They are the best.
The Howard's

04/27/2020

Hello all....we wanted to address the upcoming lift of our social distancing. We, as everyone else I'm sure, are ready for some semblance of normal. We listen and read about predictions from our health organizations and most everyone predicts a rebound and an increase in the number of cases at the point when we lighten our attention to distancing. Although most everyone agrees we can't do this forever, we think it true that the safety of our families and friends depends on what we do next as a society. Once we've exposed ourselves to a sick person we can't go back and take that away. All we could do at that point is wish we had not changed our protocol.

For this reason we will continue until at least mid-May at the pace and method we have established. It is very unnatural and inconvenient but we believe it to be in all of our best interests at this point.

Hopefully this will be enough time to witness what happens with numbers and cases across our own region but also in the harder hit areas as well. Tennessee continues to be in the top 15 states of most susceptible populations --exactly why I'm not sure. We still feel like to not be part of the solution, we possibly become part of the problem.

Please continue to understand our dilemma in making decisions during this very strange time. Thank you all and be safe.

Sincerely
The Howard's

04/04/2020

I want to take this down time this weekend to thank everyone we've been able to help over the last week with our new practice regimen. It is certainly cumbersome and impersonal, for that I apologise. We've had so many appreciative comments surrounding the fact that we are trying to keep ourselves available. Everyone has been amazingly patient and understanding. Our pets have some really nice parents!
I also want to acknowledge the staff for being so flexible and good spirited. Next week we will transition to a skeleton crew since we are seeing only urgent need patients.
I really need to ask everyone who has a pet on long term medicine, insulin, or prescription food to evaluate your supply and call NEXT WEEK for refills or additional months supplies if you need them or would like to stay prepared for further reductions in our hours or even closures. We are experiencing delays in shipments of some supplies, especially food, and may need extra time to provide you with these items. Several items we've needed have been placed on indefinite backorder and we are sorry for the inconveniences or dangers to your pets' health or comfort. We wish we could change that.
Next week we will operate from 9-12 each day. We are tracking our areas statistics and will decide on a weekly (or daily) basis if our methods of distancing are keeping us and those clients we come in contact with safe. It is not our nature to be so impersonal but it is critical for everyone's protection. We hope the folks of Greeneville begin to take the "stay home" orders to heart--this is the ONLY way to slow the spread of any disease. Especially this one. And slowing the spread is the only way for us to safely stay available. Be safe and PLEASE, stay home when you can.
Brookfield

04/01/2020

As predictions get more concerning for COVID-19 outcomes, we feel it necessary to change our approach next week. It has been our goal all along to provide urgent care for our patients with minimal exposure to our doctors and staff --and consequently our own families. It is recognized that our exposure and subsequent sickness would necessitate complete closure of the hospital and unimaginable quarantine away from our families. Therefore our hours of operation will be reduced starting Monday, April 6 to the hours of 9AM to noon each day. We will be available for information transfer, medicine and food supply replenishment and for limited appointments. We will continue to see our sick, injured, or otherwise significantly uncomfortable patients. We ask that clients call from their vehicle to announce arrival and relay information and the patient may need to come inside the building for an exam and therapy. Most conversation will be done over the phone and payment will as well be handled by phone or staff relay. At this time we are also going to temporarily remove the credit/debit card fee. Surgeries will be limited to imminent need only and at doctor discretion.
Brookfield is committed to both our patients' well-being and their owners peace of mind. However, this cannot override the safety of our staff and the public. Our goal is again to provide for the immediate needs of our patients. However, if we offer elective, non emergency services and allow for breaks in the "safer at home" strategy, we then become part of the problem.
We want to thank everyone for their cooperation and support of awkward arrangements. We are trying our best to maintain service.
Thank you

Address

735 W Andrew Johnson Highway
Greeneville, TN
37745

Opening Hours

Monday 8am - 5:30pm
Tuesday 8am - 5:30pm
Wednesday 8am - 5:30pm
Thursday 8am - 5:30pm
Friday 8am - 5:30pm
Saturday 8am - 12pm

Telephone

(423) 639-9594

Website

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