04/04/2019
Too often I hear complaints from horse owners about a Farrier. The Farrier doesn’t return their call, cancels their appointment, is in a foul mood, etc. I would ask those same horse owners to consider the following questions (many of which also apply to your Veterinarian and Chiropractor as well 😉)
1) are your horses caught up and waiting when your Farrier arrives? Your Farrier doesn’t have time to catch them or wait for you to try and catch them.
2) do your horses stand well for the Farrier? Your Farrier doesn’t have time to train your horses and isn’t getting paid for it. Work with your horses so they will allow their leg to be held for several minutes and allow hammering if you expect shoes to be placed.
3) are your horses legs covered in mud? Take a little time to at least clean their legs off.
4) do you have an adequate place for your Farrier to setup and work? This doesn’t have to be fancy. But it should be free of clutter, relatively flat, out of the mud, and out of the elements if possible? You may not have a barn, but a nice shade tree will do during the hot days of summer. A place out of the wind if it’s cold. Adequate lighting is a must if you expect your Farrier to do their best.
5) do you pay your Farrier at the time of service, or at least in a timely manner if an invoice is left? Your Farrier is not as wealthy as you may think. They depend on that money to pay their bills and care for their family just as much as you do.
6) does your horse constantly lose or bend shoes because they paw the fence, kick the wall, stand in mud or a pond, are in a paddock with a bunch of exposed tree roots, etc? We all know horses can be very adept at pulling shoes. But if there are things you as a horse owner can do to lessen the likelihood, then by all means do it. Especially if your Farrier has mentioned it to you. You likely don’t realize your Farrier loses money when they have to return to fix a shoe; even if you pay them. There’s little way to recoup the cost of that visit to their business.
7) do you keep your horses on a regular trimming or shoeing cycle? Don’t let your horses go weeks overdue. This causes more work for your Farrier to get that foot back to looking and working it’s best.....at the same price. Most Farriers make their schedule up weeks in advance based on what horses sk be due then. Don’t leave scheduling to the last minute as they are less likely to have time for you and will be in a hurry if they squeeze you in.
So if any of the above questions give you pause, then perhaps there are opportunities for you to make your Farrier know they are appreciated and their work is valued.