11/07/2024
It's official! We open today! We're glad to be able to serve every type of species of animal in the valley! Our updated hours for winter are Mondays, Thursdays, Fridays, Saturdays 11a-8p. You can make an appointment by calling (509-925-5911) or requesting one online.
Edit: We're SO THANKFUL for so many people wanting to get in to be seen! That said, we've been swarmed with calls and it's so much that it's overwhelming our phone system! If you're trying to make an appointment, best way to make sure you're on the schedule right now is to make an online request. We are also more flexible with messages via the website and email since that allows us to handle multiple requests at a time.
Some of the most frequent questions we've had so far today:
-- Yes, ALL species means ALL species 😉. Dr. Wells has experience with a lot of species and loves the variety!
-- We apologize for the phone line issues, please contact us by other means if you need to get through as we're working as hard as we can to respond to everyone!
-- Yes, we WILL offer general surgery procedures like spays, neuters, dentals (and yes, even exotics surgeries), but don't have all our inventory in yet to finalize prices-- those prices will be available later this week and we'll post general estimates on our website. For specific estimates for all your pets needs at the time of the procedure, an appointment will be needed to discuss this in person.
-- Yes, we DO offer euthanasia and cremation services. Schedule an appointment for the consultation for euthanasia and we can likely perform the service during the same time slot.
-- No we do not offer mobile services. However, if you do need to haul-in, consider the possibility of the loud noises from the train passing by -- they don't give us a schedule of the trains!
A reminder that all previous Critter Care clients are transferring automatically over to us, so no need to do anything special! If you had recurring services with Critter Care, we can also accommodate those. Give us a call to get on the schedule and we can make sure we have everything ready for you!