07/08/2025
Residents & Businesses :
Thank You for Your Continued Water Conservation Efforts
We sincerely thank everyone for your ongoing efforts to conserve water. Your cooperation is making a meaningful difference during this challenging time.
We want to assure you that we continue to actively investigate the source of the water issue. Unfortunately, despite extensive efforts, we have had little success in pinpointing the problem. We’ve been fortunate to work with several outstanding partners—Shelby County Emergency Management, Westrum Leak Detection, the Iowa Rural Water Association, Snyder & Associates, the Iowa League of Cities, CJ's Excavation, Smiley Well Service, and many others—whose expertise and dedication have been invaluable.
To date, experts have conducted thorough inspections, including listening to valves, hydrants, and service lines directly to homes. Despite these efforts, no clear signs of a leak or failure have been detected.
We are currently receiving a limited water supply from Regional Water to help meet essential needs. Please know that we are treating this situation with the highest level of urgency and are doing everything possible to identify and resolve the issue.
The City Council will meet tonight to discuss next steps and possible solutions, given the challenges we've encountered so far.
Water conservation remains absolutely critical. With usage at an all-time high, your continued conservation efforts are essential in helping us preserve the limited resources available.
Thank you again for your patience, support, and understanding as we work through this situation.
-City Staff