07/09/2026
🚨After-hours emergencies are stressful for you and important to us 🚨
We utilize an answering service, but sometimes things don’t work exactly as planned.
IF you have an emergency and you try to call us after-hours but you get a recorded message saying there is a high call volume - don’t give up! Keep calling until you actually get to speak to a real person. We unfortunately don’t have any control over this, but please keep calling 🤳!!!
Additionally, if the person at the answering service asks to put you on hold…say “NO‼️” ✋🏼 Tell them about your emergency and ask that they contact the vet right away.
Your horses are very important to us - and we apologize for any frustration that you may experience when dealing with our answering service.