We would like to take the time to send a Thank You out to our clients and patients!
We know it has been a trying time for all of us during the recent Covid restrictions. We know the waiting in your vehicle and wondering what is going on inside can drive the most patient person to crazy!
Please know that we are loving up on your dogs and kitties while they get their eyes examined and surgeries completed.
We would LOVE to open our doors and go back to normal as soon as possible. However, we are the ONLY Ophthalmologist open and seeing patients from Albany to Buffalo and most of Pennsylvania.
If one of us becomes sick, that would close the Hospital for 2 weeks. That is 2 weeks without meds, without treatments and without emergency surgeries.
With that being said, we DO WANT TO THANK YOU for your continued patience and understanding. We are truly doing our best to stay open and continue servicing all the animals in need.
We will continue "curbside" protocols until further notice. Please have a cell phone available and CALL US from the parking lot when you arrive. We will check you in over the phone. When we have a room available, cleaned and disinfected we will have you bring your pet into the vestibule.
Place the carrier on the floor, or if a leashed pet, attach the leash to the hook on the wall. As soon as you step out, one of our technicians will step in to get your pet.
Wait in the parking lot, the Doctor will call you shortly when the exam is completed. She will go over everything with you on the phone, as well as, give you a written hand out explaining everything.
A technician will complete your visit by going over medications and any questions you may have and cash you out. They will inform you to head back up to the vestibule, wait for them to step out, and you can step in and retrieve you pet and discharge instructions.
Please know that our schedule is FULL from now until February 2021 and continues to push out. If you cannot make your appointment please call us within 24 hours notice, so we may get another client in to take your place.
Animal Eye Care looks forward to brighter days ahead and we appreciate your continued support and understanding.
Stay Healthy Everyone!