09/02/2026
“Why was my pet insurance claim denied?”
It’s a question veterinary teams hear regularly, but one many professionals were never formally taught how to answer.
Join Jules Benson, BVSc, MRCVS, on September 9 for a practical look at the questions that go beyond pet insurance basics. We’ll cover where claims commonly stall, what pre-authorization actually means, how documentation can affect coverage decisions, and who on the team should handle different types of questions.
You’ll also learn how to distinguish a legitimate medical-record addendum from an inappropriate alteration and build a clearer escalation process for your practice.
Give your team a better framework for navigating the pet insurance conversations already happening in your exam rooms.
Register now: https://hubs.li/Q04vmcZV0
Sponsored by Clarus Technology.