09/10/2016
Quality
At Life’s Abundance, our products are inspired by nature and informed by science. We’re not influenced by the latest wellness fads. Each product we offer is carefully researched and developed by experts in their fields. We’ve cultivated long-term relationships with a handful of carefully selected ingredient suppliers and manufacturers. All of this allows us to provide customers with high quality products. For example, our dog and cat food kibble are made by third-generation, family-run pet food makers in Ohio and New York, where creating high-quality food is not just a family tradition, it’s an art form.
Safety
Did you know that there were over 1,000 pet product recalls since 2007? Unfortunately, many consumers don’t learn about product safety problems until they hit the news media, which in some cases can be too late. At Life’s Abundance, we take a different approach to safety. Our products are not available on store shelves because we believe it’s imperative to control them from conception to manufacture, storage and delivery in order to ensure their quality and efficacy. Because we have a direct relationship with each customer, we know the lot number of every product we ship. As a result, our quick response communication can notify customers the same day in case we discover an issue.
Freshness
Because of the complexity involved in retail distribution, many leading pet food brands can take months and months between when the product is manufactured to when it gets to the end consumer. At Life’s Abundance, we produce small batches every week, which helps guarantee freshness. The food not only tastes better, it retains its full nutritional potency, too!
Value
Life’s Abundance pet foods are so nutritious that, pound-for-pound, they provide more meals than most other premium brands.
Customer Service
At Life’s Abundance, we provide a high level of customer service. Our friendly and professional Customer Care Advocates answer every call with no automated maze of telephone menu options. We also reply to every email from Field Reps and their customers with individualized and timely responses. But that’s not all, our Field Reps can email our pet product formulator, Dr. Jane Bicks, with product-related questions or participate in her monthly question and answer conference calls. And last but not least, 90% of all orders take only 2 days to reach destinations within the continental United States, thanks to our distribution centers in Florida, Connecticut, California, and Illinois.
