PetSmart Crystal Lake #0477 Hotel and Training

PetSmart Crystal Lake #0477 Hotel and Training At our PetsHotel we care about your furry family member and always strive to give them the best stay

No matter the reason. Saying goodbye to one of our pups is one of the hardest things we have to do. Saying goodbye to Ma...
05/02/2026

No matter the reason. Saying goodbye to one of our pups is one of the hardest things we have to do. Saying goodbye to Maggie will be no exception. She has been a part of a lot of our lives for her whole life this far. I have watched that little giant eared baby pup blossom into a big silly gal. Who did eventually grow into those big ole flaps. She has so much personality and love to share that we sometimes couldn't keep up. But all her friends helped us, she has made so many and is a social little butterfly. From the large to the small, she was never picky. While her energy wasn't for everyone, she sure did try. Getting to be a part of Maggie's life will be something we will all treasure forever. We will miss her smiles, her wildness, her hugs, and all things Maggie. Including her two main personalities, Margaret and Maggot. We wish her and her family the best as they continue their adventure. While we are sad to see her leave, we hope that she continues to be the best little pup and she finds a bunch of new friends where she's going. A big huge thank you to her Mom and Dad for allowing us the great privilege of being a part of her life. You guys have always been wonderful to us all. Thank you from the bottom of our hearts. And good luck!
We love you Maggie,
The PetsHotel

Join us for Maggie's going away party May 2nd! Before she takes off to soak in all the sunshine she can.
05/01/2026

Join us for Maggie's going away party May 2nd! Before she takes off to soak in all the sunshine she can.

Today we got to meet Poppy, Tucci, Rue, Ross, Hazel, and Abby (we might’ve already met her lol) They all did so great at...
04/13/2026

Today we got to meet Poppy, Tucci, Rue, Ross, Hazel, and Abby (we might’ve already met her lol) They all did so great at their first Puppy Playdate ❤️🐶🐾 We really hope to see them all again in Doggie Day Camp!! Join us on May 17th for the next free Puppy Playdate! Set up a reservation with a PetsHotel Associate today!! (age restrictions apply)

Make your Spring Break reservation today! We are always so excited to see each of you and can't wait to spend some time ...
03/01/2026

Make your Spring Break reservation today! We are always so excited to see each of you and can't wait to spend some time with everyone. We have lots of fun things going on this March as well, a few parties and even an extra Cheese Day Party. See you soon!

We have another Meet the team! Say hello to Katarina. She is one of our PCS. Some of Kats hobbies include anything in na...
12/15/2025

We have another Meet the team! Say hello to Katarina. She is one of our PCS. Some of Kats hobbies include anything in nature, but lots of kayaking. She also enjoys collecting antique books, which is super unique. Pictured is her rolly poly pup Gracie (whom she affectionately refers to as a skin walker)

Katatina loves that each dog here has their own personality and she loves volunteering to make their lives the best she can because they can't help themselves. Her favorite part of the job is coming in to see all the different dogs/cats that are staying with us. 

That concludes our Meet The Teams for now, as we get new team members I will be sure to add them!  Thank you all for your support and we hope to see your pets soon! ❤️


Join us Thursday December 11th with special guest The Grinch. Photos will be taken from 7am-10am. Reservations required....
12/08/2025

Join us Thursday December 11th with special guest The Grinch. Photos will be taken from 7am-10am. Reservations required. Premium rates apply.

*For doggie day camp/care/boarding dogs only. Must meet all hotel requirements

Join us December 4th for a wicked good time. Guest appearance: The Wicked Witch. Our Wicked *Premium party will run till...
11/29/2025

Join us December 4th for a wicked good time. Guest appearance: The Wicked Witch. Our Wicked *Premium party will run till sold out, but The Wicked Witch will only be available for a photo op Thursday December 4th from 7am-10am

*Premium parties are $10 extra and come with a go home goody bag

Call now and make your reservation on the bullet train to the Emerald City.

815-479-8059 option 6 extension 4



Happy Thanksgiving! Here at the hotel while we are furr-ever thankful for being a part of your pups and kitties lives, w...
11/27/2025

Happy Thanksgiving! Here at the hotel while we are furr-ever thankful for being a part of your pups and kitties lives, we also spend lots of time reflecting. We look back at the thanksgiving pasts, how different it was, how much we have grown as a team, as a hotel. How many dogs we miss dearly, how many we are dearly grateful to still have in our lives. The memories we have are invaluable and, as always, we wouldn't trade for anything. Thank you so so much for letting us have those moments. We hope you all have a wonderful Thanksgiving and we look forward to all the memories we've yet to make. 

I can't even express how hard this years competition was. We were all so impressed by every single one! Thank you to eve...
11/01/2025

I can't even express how hard this years competition was. We were all so impressed by every single one! Thank you to everyone who came and made our favorite day special. Now drumroll!! 

Our fourth place pup stole our hearts (and maybe a burger or two) give if up for Mack the Hamburgler!

Coming in third, despite his best efforts to be grumpy and diswade us, Rigby the Lorax!

For this next one she scrub a dub dubbed all the way to Second place, Sprout the Loofa!

And for our grand prize, with a love so great it moved a house, Alvin, our Up House. 

And of course our Honorable Mention:

Maple and Bella with a blast from the past as Red Fraggle and Doozer

Thank you again, so much for everyone who made it out. You guys are all amazing and we love getting to see everyone choose a fun costume for their one of a kind pups. 

Can't wait till next year!!!

Happy Halloween! 

Join us for another spooktacular year! This will be our 5th Annual costume contest!!! We are so excited to share our fav...
10/01/2025

Join us for another spooktacular year! This will be our 5th Annual costume contest!!! We are so excited to share our favorite time of year with all your pups.

There will be 3 official costume contest prizes. But everyone will get a goodie bag to go home regardless of if they brought a costume or not.

Photos are only guaranteed for anyone who gets here between 6:30am-9am due to the volume of guests who love this event we encourage you to book ahead to reserve your spot!

Costume Contest rules:

You must bring in your own costume. We will still do photos for everyone but only those who provide there own will be entered into our contest to win one of three great prizes.

You must be here before noon as we begin voting at 12 sharp.

*Stay tuned this week to see our great prizes on display in our lobby!

Address

4465 US Highway 14
Crystal Lake, IL
60014

Opening Hours

Monday 8am - 9pm
Tuesday 8am - 9pm
Wednesday 8am - 9pm
Thursday 8am - 9pm
Friday 8am - 9pm
Saturday 8am - 9pm
Sunday 9am - 7pm

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