We will be closed on Saturday July 4th for the holiday. We will be open our regular business hours on Friday and Monday. Please have a safe and happy holiday!
In 1997 Dr.Robinson and his wife Lori had their dream come true to open their own Veterinary Clinic (hospital). They looked forward to having a clinic that was profesional yet had a family atmosphere. Their goal was and still is to have the very best quality medicine yet be affordable. They always want their clients to know that they sincerely care about them and their pets. They find that pet owners are seekinig a Veterinarian for their 4 legged family members just like you would a pediatrician for your child. It seems that distance is not an obstacle, the clinic has a lot of clients that drive a long ways to come to them and that is very rewarding. The Doctors and staff all love what they do and it is very evident that caring, a smile or a big hug go a long ways. They went from a 1 Doctor practice to a 7 Doctor practice over the years. The majority of their patients are dogs and cats. We are located in a country setting. Dr. Robinson and Lori have found that their goal to create a family atmosphere for their employees, clients and their pets has worked. The Doctors and staff at the Veterinary clinic thank all of you for your wonderful messages and pictures.
We will be closed on Saturday July 4th for the holiday. We will be open our regular business hours on Friday and Monday. Please have a safe and happy holiday!
Starting Thursday June 18th we will be allowing one person per pet to come into the building for an appointment with one of our doctors. We do ask that you wear your mask the entire time you are in the building. As recommended by the CDC we will ask a few questions before you enter the building. If you are feeling sick, have a fever, have been tested positive, or around anyone else that has symptoms, fever, or tested positive in the last 14 days please let us know. We are still happy to see your pet with our curbside service. When you pull into the parking lot, our greeter will let you know when we are ready to bring you in. All of our technician appointments, surgery check ins, medication, and food pickups will still be curbside. If you are coming in for curbside please pull to the left where we have curbside spots marked in front of our ramp. We do ask that you respect our policy as we are doing our best to keep you and our staff safe and healthy. Please be patient as we transition into phase 3. We look forward to seeing you!
The beautiful weather is finally here. Although we are enjoying the sunshine, it has caused some challenges for us. We can't wait to see you all and to be able to allow you back into the building with your pets, however for now we are still doing our appointments curbside. With things slowly opening up in our state we want to be able to keep our staff and you our beloved clients as safe as we can. Our staff has been working so hard over the last few months that we want to make sure they all stay healthy and strong so we can continue to provide you all with the care that is so needed every day. Unfortunately curbside is a longer process. We ask that you continue to be patient and come prepared with cool water for you and your pet and to keep your pet in the air conditioned car. We do have some benches in a few shaded areas but some pets do not do well out in the heat and are better off with the A/C. We appreciate your understanding and continued support as we get through this challenging time. We look forward to seeing you!
We hope you are enjoying this beautiful weather we are having. Please remember your flea and tick prevention for the fleas and especially ticks will be out in full force. This time of year we get several calls about black fly bites. These pesky insects tend to like the belly, groin area, and inside of the legs where there is less hair. They tend to look like red circles or "bulls-eyes" which often causes owners to think their pet has ringworm. As long as they are not causing irritation or discomfort to your pet usually after a day or so they disappear on their own. If you have any questions or concerns feel free to give us a call. We will be closed on Monday May 25th for the holiday. We wish you a safe and happy holiday!
We wanted to update you as we navigate through the COVID-19 situation. Phase 1 has not changed much for us since we have been considered essential all along. We will continue to provide our services, curbside for now. We will keep you updated as we go through the phases as to any changes to our process. We are following CDC guidelines to keep our staff as well as our clients as safe as we can. We do ask for your continued patience. The curbside process is a more time consuming process so we are unable to see as many appointments in a day as we used to, but are doing our best to be here for your beloved pets. We appreciate you and hope you are all staying healthy and safe!
Happy Receptionist Appreciation Day!
To our wonderful Receptionists, life may be a little different right now, those beautiful smiles are covered up with masks but we appreciate everything you do. This day is for you!
Our staff is working hard to continue to provide the necessary care needed for your beloved pets. We appreciate your patience and understanding as we navigate through these ever changing times. If you have an upcoming routine appointment scheduled, no worries we will be contacting you. If you need a medication, prescription food, or prevention (The Ticks Are Out In Full Force Now!) just call the office. We do have our prescription refill line that you can leave a message on. 24-48 hours notice is appreciated, especially since some of our items are experiencing longer delivery times. Thank you🙂
Looks like the sun is shining today. Take some time to go for a walk or play in the yard with your dog(s). Then later when the rain comes snuggle with your kitties or play with their favorite toys. Pets are so therapeutic. We'd love to see your pics. Post them here and enjoy the sunshine!
We want to thank you for being patient and understanding as we make changes to how we do things in order to keep our staff and all of you as safe as we can. Our curbside service has been working great to be able to provide our services, it just may take a little more time so we appreciate your patience and support. Stay safe, stay healthy. We will get through this together.
Important Update: Effective Friday 3/20/20. We wanted to let you know we are making some changes in order to continue providing necessary services and following the CDC guidelines during this time. If your pet is sick or having a problem that needs to be addressed we will see your pet for an appointment. We do ask that if you are sick, have been around someone that is sick, or have traveled in the last 2-3 weeks out of the area that you please let us know when you call. We ask that only 1 person per pet come to the appointment. One of our lovely staff members will greet you at our entrance. We will be limiting how many we are allowing into the waiting room at one time and will work to have you into the exam room as quickly as we can. All routine or non-essential visits will be rescheduled at this time. We will be providing "Curb-side" service for any medication or food pick up. We will have spots close to the building marked and designated for our Curb-side clients. If a staff member does not come out in 1-2 minutes please call the office at 585-599-3148 to let us know you are here and we will assist you. If you are able to pay for your items over the phone to help the process that is great but if not we will accommodate. We do offer our online pharmacy which is on our website if you would like to order your items to be delivered to you. Any technician appointment that can't be rescheduled will also be Curb-side. The technician will come out to speak with you and then will take your pet into the building and bring your pet back out to you after the appointment. We ask that you be patient and cooperate with our procedures. We know this is a difficult time and want to do our part to keep you and your pets healthy as well as our staff. If you have any questions feel free to give us a call or email the clinic. Stay safe. Together we will get through this.
With the recent health concerns and uncertainty going on in the world we would like to assure you we are committed to providing the best possible care for your pets. We plan to keep our normal business hours as long as our staff and families are safe. If you are sick, have been around someone who is sick, or have traveled recently and need to come in we ask that you let us know when you call so we may take appropriate steps to ensure the safety of our staff and other clients. Together we can get through this difficult time.
Sometimes we all need to slow down and take a page from our pet’s New Year’s Resolutions! (Maybe not dog #11 and cat #7 🤣😂)
We hope that 2020 is the best yet for you all!!
Happy New Year 🎉
Ugly sweater day! So much fun.
Our Holiday Hours
Christmas Eve we will close at 1pm. Christmas Day Closed.
Merry Christmas to all!
Good morning. We are open. We are having some trouble with our phones. We should be back up and running in the next 15-20 minutes. You can leave a message when you call in and we will get back to you.
Please note our holiday hours. Wednesday Nov. 27th we will be open 8am - 1pm. We will be closed on Thursday for Thanksgiving and will re-open on Friday Nov 29th at 8am. We wish you all a Happy Thanksgiving!
Happy Veterinary Technician Appreciation Week to our amazing Techs. For all the hats you wear, the endless hours and dedication you give, we are so grateful for each and every one of you!
Our phone lines are back up and running, thank you for your patience!!!
Please note our holiday hours.
Open Saturday 8/31 8am-12noon
Closed Monday for Labor Day.
Open Tuesday 9/3 8am-6pm
It's our 2nd year Anniversary! Thank you to our wonderful clients. We look forward to many more.
Please be careful letting your dogs swim this summer. Because of the high temperatures, there have been blooms of this algae in areas that haven’t had it before. Monitor maps and warnings on the beach before letting your pups take a dip!
Dogs shouldn't swim at these waterfront locations due to harmful algal blooms.
This law is effective immediately. We will do our best to offer you other solutions to help.
ALBANY – New York has become the first state in the nation to ban the declawing of cats, a route taken by some people to stop their cats ...
We will be closed Thursday July 4th in observation of Independence Day. We will re - open Friday July 5th. Have a happy and safe holiday.
We are currently experiencing trouble with our phone system. If you are unable to get through feel free to email us at [email protected]. We will let you know as soon as they are fixed. Thank you for your patience.
It's a puppy kind of day. This litter was named after some of our staff ❤
HAPPY VETERINARIAN APPRECIATION DAY!
Thank you to our amazing team that work so hard every day to provide our patients with excellent care. Dr. Gardner, Dr. Robinson,
Dr. Kivi, Dr. Scheffler, Dr. Beatty, Dr. Kelver, & Dr. Edwards. We welcome Dr. Kathleen Kivi who has been a great addition to our team. 🙂
Please note: thank you Orchard Park for your informational post on this common occurence this time of year. Along with our nice weather comes the pesky bugs. If you see these red circle areas on your pet and they are bothering your pet or they look irritated or like they are getting infected feel free to contact us. Usually they will go away on their own in a day or two.
PLEASE SHARE: The season of BLACK FLIES is upon us in WNY. If you haven't seen them yet or the bites on your dogs, you will soon. They showed up within last couple weeks and started to drive people and dogs nuts but then it got cold...with all the rain we had as soon as the sun shines and it warms up they will be out in droves.
Black flies, which are small, will be and are out and are biting dogs (and people) on areas in which they have bare skin (ie belly, genital area, insides of ears, bridge of nose, etc.) Owners will often describe red bumps or a red dot with a circle around it (target like). Many people think it is ring worm not really knowing what ring worm is. It's a ring shape therefore it must be ringworm, right? Wrong. These bites are annoying and itchy to the dogs but pose no other threat. It is always good to call us to discuss what you are seeing to make sure it is not something more serious.
As far as products to prevent black fly bites we sell a product called VPL fly repellent ointment, a product that works well to prevent these flies. In terms of other products: one of the products that works well to repel these flies is Avon's skin so soft bug guard plus
also sold on Amazon: https://www.amazon.com/Avon-SKIN-SO-SOFT-Bug-Guard-Moisturizing/dp/B0001ZWPI4?th=1,
or we really like the bath oil that can be diluted in water to make a spray (lasts forever and can use on people as well) and it can be bought on-line directly from Avon https://www.avon.com/product/skin-so-soft-original-bath-oil-56268
Can also get from an Avon rep (if you happen to know one). Avon makes several skin so soft products so make sure it is the bug guard plus or their original bath oil. We have used it on our own dogs, and even ourselves. It is completely safe for animals and people. Make sure that they you only put a thin layer on in areas that the pet can lick so that they don't want to lick it off.
Call us at 716.662.6660 if you have any questions.
This is what a typical black fly bite looks like:
The smiles you see when you walk in the door, the compassionate voice you hear on the phone, always willing to help...Happy Receptionist Appreciation Day!!! We are so grateful for you all. ❤
Our phones are back up and running. Thank you for your patience.
Please be patient with us as our phone lines are down we are working hard to get them back up. Feel free to email us if you can not get through
February is National Pet Dental Health Month! Regular brushing with pet safe toothpaste is one of the best ways to keep your pet's teeth healthy. There are many treats, chews, and rinses available as well to help. Starting when they are young helps get them used to the routine and keeps dental disease from progressing as they get older. Some pets need a dental prophy cleaning under anesthesia. If you are concerned about your pet's teeth or just want to know how you can keep your pet happy and healthy we are here to help.
Ask your veterinarian about C.E.T.® VEGGIEDENT® FR3SH® Tartar Control Chews for Dogs, or visit https://us.virbac.com/cet-veggiedent-fr3sh to learn more.
Our staff put in some extra hours this weekend to continue our education! We spent all Saturday afternoon learning techniques for dental x-rays, so that can keep providing the best and current medicine available! If you believe your furry friend needs a dental cleaning please call and schedule a consultation today 🦷
The office is open today however we may be closing early to get our staff home safe. Please call before heading in to make sure we are still open.
We closed early due to the weather to get our staff home safely. Due to the travel ban in Genesee County and expected weather conditions, please check for updates or call the office in the morning before coming in to make sure that we are able to be open.
Stay warm and safe. We will keep you posted of any closings over the next couple days due to weather.
9770 Snipery Rd
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