04/29/2026
Hey guys! A few reminders/updates as we head into spring, please read:
1️⃣ - Rabies vaccines: Currently the rabies vaccine is the only REQUIRED vaccine for grooming appts. Bordetella (kennel cough) and distemper are only recommended. Dogs are required by law to have current proof of rabies vaccine; clients are required to keep their dogs up to date. Any client whose dog is over 30 days overdue will need to provide current/updated proof of rabies to keep any upcoming grooming appts. If you do not have current rabies you will have your appt canceled until that is up to date. I've been very lax on this and I can no longer be lax anymore so please make sure you're staying up on your pets rabies vaccine.
2️⃣ - No shows/late cancelations: I require 24 business hours notice to cancel or reschedule grooming appts to avoid a fee. If you need to cancel or reschedule please do so in a timely manner. I'm very understanding that life happens but last minute cancelations mean loss of income without the availability to fill that spot so please be considerate when you can. This also applies to appts canceled due to lack of current rabies vaccine information.
3️⃣ - Late policy: I have a 15 minute grace period for appts. If you are running late please contact me right away. If you are going to be 15 or more minutes late your appt could possibly be canceled depending on the schedule that day. Cancelations due to being late are subject to a last minute cancelation fee.
4️⃣ - Sick dogs: If your dog has new, undiagnosed diarrhea, vomiting or coughing please DO NOT bring your dog in for grooming. While I go above and beyond in my disinfecting and sanitizing regimen, bringing a sick dog in puts everyone else at risk. Clients who bring sick dogs in, that are discovered to be sick while here will have their appt canceled, the dog sent home and be charged for the full grooming appt. Spring brings a lot of giardia and coccidia, please keep sick dogs home.
5️⃣ - Fleas and ticks: Flea and tick season is here, it's important to protect your pets by staying current on preventative. Dogs with fleas will either be given a flea bath at an additional expense or sent home without grooming depending on the level of infestation and only allowed back when they are totally flea free. Ticks found during grooming will be removed. If they are alive I will recommend seeing a vet for a tick borne illness text in 6-8 weeks.
If you guys have any questions or concerns feel free to reach out! Communication goes a long way!
