03/13/2020
Emerging Policies regarding COVID-19 and the MU Small Animal Surgery Service:
In light of the coronavirus pandemic, and our desire to ensure consistent care to those pets in the most critical need of medical attention, our clients' safety and that of our hospital staff, we’re calling all clients with future appointments. The intention is to gather additional information and to update them on emerging policies at the University of Missouri’s Veterinary Health Center that are based on new MVMA guidelines published on March 12. Specifically, we are asking clients the following:
• Have you or your family members currently, or within the past 14 days, exhibited flu-like symptoms including fatigue, aches, fever or cough?
• Have you traveled outside the United States or to a zone within the US that is heavily impacted by COVID-19 in the past 14 days?
• Have you tested positive for the coronavirus that causes COVID-19?
If clients answer 'yes' to any of these questions, and the condition of their animal is not urgent or critical, we will be rescheduling their appointment for a later, and as of yet, undetermined date. If the pet's needs are urgent and critical, then we are asking those clients to find a non-ill, or non-at-risk individual to bring their pet in. If they cannot, we will be taking specific precautions when those clients arrive.
Further, when clients do arrive, there are new and different policies within the hospital that are consistent with the social distancing guidelines provided by the CDC.
We appreciate everyone's understanding in these challenging times and apologize for this inconvenience, but are committed to providing a safe environment for all clients, pets and hospital staff so that we can continue to care for the most critical pets in need.
Please share and distribute this message widely to help alert all of these changes. Further, any additional changes in policy that may arise as this situation evolves will be posted here.
Thank you.
Derek B. Fox, DVM, PhD, DACVS
Professor, Small Animal Orthopedic Surgery
Chief, Small Animal Surgery
Veterinary Health Center
University of Missouri