06/01/2026
I had originally planned not to address this publicly, but I feel it is appropriate to do so at this time.
Some of you may have noticed that our Google Business page recently received two 1-star reviews. After thoroughly reviewing our records, I can confidently say that neither individual has ever been a client of BBK9. Their names do not appear in our database, and the dog mentioned in one of the reviews is not a dog I have ever worked with.
Over the past three years, I have worked hard to build this business on transparency, professionalism, and open communication. Anyone who has trained with me knows that I place a strong emphasis on keeping owners informed throughout the entire training process. Not just at the go-home lesson, but before, during, and long after training has ended. If concerns ever arise, I make every effort to address them professionally and ensure that everyone involved feels heard and supported.
Both reviews have been reported to Google as fraudulent. Unfortunately, there is no guarantee they will be removed.
To be completely honest, dealing with this has been especially difficult because it comes during an incredibly painful time in my personal life. On Friday, I had to say goodbye to my heart dog, Diesel, after his battle with cancer. My focus right now is on the dogs currently in my care and the clients who trust me with them.
This is where I am asking for a little help from this amazing community. If you have worked with BBK9 and have had a positive experience, I would be incredibly grateful if you could take a moment to leave a review on our Google page. Even reporting the suspicious reviews would mean a great deal.
To every client who has trusted me with their dogs over the years: thank you. Your support, kindness, and belief in what I do have allowed me to turn my passion into a career, and I will never take that for granted. I am truly grateful for each and every one of you.
Below is a link that will take you directly to my review page:
https://g.page/r/CWHFzDLmLgI7EBM/review
