01/03/2026
Tomorrow I will be sending out everyone's dates with the following message of updated policies. I am so very sorry I am so behind! Life has been sheer chaos!
Happy New Year and my deepest apologies for this very late send off of your 2026 grooming appointments! I have put your fur kid into the schedule trying to adhere to your request the closest I could. I am now mostly full for the summer months and into the fall. With your dates I'm sending along my updated policy as follows:
1.) My new hours depending on day are 9:15-1pm, 9:15-4:30 or 5pm, closed every other Monday when I am open every other Saturday, closed for all major holidays. I will be taking a longer lunch break as well to care for my animals, and because of their care I will not be available until 9:15 at open, during my lunch break, and after close, but unattended check in and check out upon request is still available.
2.) Due to continued no shows and trying to make ends meet for my family, I am instituting a new policy. Your first no show will be charged at 75% of your grooming fee, but after that any further no shows will be full charge and after 3 no shows I will have to drop you as a client. This has only happened twice in my 15 years! Late fees remain $5 per 10 minutes late. At 15 minutes late you are considered a no show. The moment an emergency arises, text me. If you wake up ill, a blizzard has hit, your car breaks down, I will not charge you for an unavoidable EMERGENCY as long as you inform me immediately, otherwise I require minimum 24 hour notice. I will be trying very hard to send reminder texts the evening before your appointment or the last weekday before.
3.) Cash, check or venmo remain my methods of payment.
4.) All dogs must be leashed! ALL dogs MUST be leashed. I have delivery drivers and other clients that whip into my drive, ducks and chickens that free range, designated potty areas, and other dogs that may be coming in that are not dog friendly. For EVERYONES safety, all dogs must be leashed to and from the building, and for little dogs being carried or crated in, please allow them a potty break before their groom.
Many thanks to all you wonderful people and thank you for letting me enjoy your fur babies for another year! May 2026 be better than 2025!!!