06/17/2026
If you've purchased a REX cologne and the sprayer isn't working properly, please read this and reach out!
A quick note from Rachel + Bridget regarding our REX Pup Cologne/Perfumes... 📢
At REX Pet Effects, we pride ourselves on giving you and your pups the absolute best-from our clean ingredients to the bottles they come in.
Lately, a few of you have mentioned that your spray bottles have been leaking, sticking, or refusing to spray.
We investigated immediately and found the culprit: the supplier accidentally shipped general-use sprayers instead of cosmetic-grade sprayers!
The good news? The correct, cosmetic sprayers are officially on the way to us right now! ✈️
How we're making it right:
If you purchased a bottle with a stubborn or leaky cap, we've got you covered! Send us a message, email, or bring it by either salon, and we will get you a new sprayer to swap out (on us!) as soon as they arrive.
In the meantime, our colognes will be currently unavailable until the sprayers can be replaced!
We are so sorry for the inconvenience.
Thank you all so much for your grace, patience, and for helping us keep our quality exactly where it should be. We love our pack!