Iron Horse Veterinary Services

07/30/2026

IVS Family!!!

As you all know, schedules have been insane for us this year. We have been booked out, and have been consistently tweaking schedules to try and serve everyone as quickly as possible.

We are honored by your support, and your choice to continue forward with us as your care team. You all mean the world to us.

However, our annual "rest and recharge" moment is beginning to encroach upon us. In order for our team to run at 100% each year, we take a dedicated amount of time to rest, reset and recharge.

This year, that will mean that our office will be closed from ✨August 27th through September 11th✨ to facilitate a much needed chance to breathe.

We will resume 100% of normal functions beginning on September 15th, to allow adequate time for return to function.

If you have any routine needs that may be coming up during this time, PLEASE let us know now. We have left dedicated days in our schedule to take care of these appointments before our scheduled closure times.

06/16/2026

Iron Horse Family!!

Did you know that you can get a rebate of $5 off per vaccine purchased for your horses via our distributor, Zoetis?

We know that life is expensive, and keeping your horses safe and sound is our utmost priority... While also trying to be mindful of your finances.

Zoetis offers multiple rebate options--for vaccines, dewormers and for ProStride purchases. The current vaccine/dewormer special is running from January 2026 to December 2026.

Per Zoetis:

"Horse owners must make a qualifying purchase of Eligible Product(s) and submit their receipts to the Zoetis Rebate Center. Horse owners can submit a maximum of two separate qualifying purchases during the Promotion Period provided that each invoice qualifies for a rebate. Limit of two rebate submissions per name, address, or household. Maximum rebate of $150 per submission, for a total of $300 per household. Purchases must be made between January 1, 2026 - December 31, 2026."

Please note... We at Iron Horse are in NO WAY affiliated with this. If you ask us to help you, you know we will laugh at you as Dr. Hatcher is the definition of technologically disadvantaged. Frankly, you don't want her help... She'll forget about it after 10 minutes. This is a homework project for you guys!

If you'd like to take advantage of this offer from them, we will include the rebate link below in the comments for you!!

We look forward to seeing you out there.

06/08/2026

IVS Folks!!

Did you know that Dr. Hatcher recently did a podcast for EquiManagement's Disease Du Jour section talking about upper airway disorders??

Listen in and check it out below!!

In this episode, Dr. Kaycie Hatcher discusses common upper airway disorders in horses, treatment and management strategies, and more.

06/03/2026

IVS Family!!!

As you guys are aware, Dr. Hatcher is... rough on equipment.

In order to keep our dental tools--and your dentals--as exceptional as possible, we send our equipment out for servicing over the worst parts of the summer (i.e. during the major heat waves). This year, we will be sending them out in July and will be refraining from scheduling any dentals for the months of July, August and the beginning of September.

This means that if you NEED A DENTAL, we need you to get with us to get on books! We have a few select openings available for June, and Dr. Hatcher will squish days in order to meet everyone's needs... But help us help you (and your ponies) by getting with us here soon!!

To schedule an appointment, please text the office line at (850) 790-0135, or send us an email at [email protected]

05/26/2026

Iron Horse Family!!

Pause your panic if you've logged into GlobalVetLink (GVL) looking for your EIAs... At this time, it appears that GVL is attempting to update their server and migrate information to a new platform.

If you're traveling currently, please shoot us a text message so we can get you PDFs immediately while on road. If you're needing to travel/planning travel in the next few days, give it 24 hours to update. If you haven't been able to access certificates in that time, please notify us so that we can provide you copies of your certificates!!

04/23/2026

Iron Horse Family (and wider community)!!

It has come to our attention lately that our call volume has increased for emergencies. As always, we must remind you guys that non-client emergencies are subject to availability. While it seems arbitrary, we highly recommend the development of an emergency plan. Having a trailer/trailering plan is non-negotiable in our region these days.

As always, we want to be able to see you all. However, we are a single team of three people--with ONE doctor. We are doing everything within our power to make it to you guys, and to get you guys on schedule.

For our clients, please note that we are beginning to implore legitimate triaging protocols so that the most critical cases can be seen first. Unfortunately, that may mean that your case is seen second, third, or even fourth that day in terms of ER-basis.

We are working overtime to try and bear this burden. We are putting in additional hours on the backside to try and come up with more sustainable future plans for this region. We know there is a need, and we are determined to find the answer.

If you have concerns regarding your status as a client, please see the website to verify VCPR (valid client-patient relationship) requirements for our practice. While this seems silly, ensuring a proper working relationship between us and you/your animals decreases the response time when it matters most. Having good, working relationships truly matters when your horse is colicking, or has a major laceration.

We appreciate your patience and understanding, and are always happy to answer any questions you guys might have regarding VCPRs, or how to set one up.

We love you all dearly, and we will see you out there.
-Dr. Hatcher (formerly Dr. Miller 😉)