06/04/2026
Garmin dealers have been asked to steer customers with non-warranty items to Garmin’s support team at
(800) 800-1020 to take care of any out of warranty products, and not handle them ourselves.
Dealers are advised to accept and handle any in warranty for customers.
Most dealers I have spoken with do not agree with this new protocol, and we feel it is limiting us as well in assisting our customers. I know we have several people that want us to “just take care of it” for them, whether it’s the old timers that just want their stuff to work again or the good hard working folks who don’t have much free time on their hands. Trust me, we’d love to still be able to take care of it for you.
Essentially, dealers won’t be able to get refurbs for customers, or to sell, after 06.30.26.
We can assist you with anything you need help with, however it may unfortunately be just giving you a phone number now.
We sincerely appreciate all our customers and will continue to do what we can for you!! Thank you for supporting us!