06/19/2026
🐾 Important Client Notice 🐾
I recently discovered, thanks to a wonderful client who stopped by the salon in person, that some text messages are not reaching my new phone due to a messaging settings issue between certain devices.
In this case, a text had been sent, but I never received it. Neither of us had any idea the messages were failing to come through.
If you have reached out and have not received a response from me, please know that it is absolutely not intentional! I take pride in responding to my clients and would never knowingly ignore a message regarding your pet's care.
If you are waiting to hear back, please give the salon a call or double-check your messaging settings and try sending your text again. While I hate that the responsibility of following up may temporarily fall on you, I am incredibly grateful for the patience, understanding, and extra effort so many of you make to keep your dogs in my care.
Your trust means the world to me, and I truly appreciate each and every one of you. Thank you for helping me identify this issue so I can work toward making sure communication stays as smooth as possible.
With gratitude,
Janis & The Pampered Paw 🐾
