PETS + Ltd.

02/04/2025

PETS + is closing its doors — but not its heart.

Ten years ago, I envisioned changing the perception and treatment of animals — mostly through pets. Then the journey began.

As a certified dog trainer, I wasn’t happy with what I was seeing. The lack of proper services and the quality of care concerned me, even for my own pets. That’s why I created PETS + — to offer vet care, dog training, walking, grooming, pet boarding & day care, food and accessories, and most importantly, animal rescue and adoption. I wanted to help strays. Today, I care for over 20 rescued dogs and cats, and as a company, we’ve rescued and rehomed close to a hundred pets.

For many years, we’ve led the way in improving animal welfare, raising awareness, and setting higher standards of care. We proudly educated pet guardians, trainers, walkers, veterinarians, and other products and services providers on compassionate treatment, positive training methods, and the importance of adoption. PETS + played a crucial role in shaping Kigali’s pet care industry, inspiring and training many of the service providers you see today.

To every partner, supplier, employee, supporter, and pet guardian who believed in our mission — thank you. Special gratitude to Ineza, Dr. Arum & the WAG team for their unwavering support.

The facility and operations will continue under Ineza’s management. For any questions regarding services or invoices, please contact me directly at 0782 866 081.

This is not the end of PETS + as a brand. While the business is closing, I’ll still be here — advocating, rescuing, and sharing valuable information while deepening my knowledge of pet care in unique ways and coming up with unique & useful products that you and your pet will love. Stay connected with us on social media to see what’s next!

Finally, the work doesn’t stop. I still care for over 20 rescued dogs and cats that rely on donations for food and vet care. If you’d like to support these rescues, any contribution would mean the world to them and me.

This chapter may be ending, but the impact we’ve made will live on in the hearts and paws of Kigali’s pets. 🐾

Thank you all.
El-Rahim Jaffer

09/03/2024

Dear Pet Parents,
It is with mixed emotions that we announce Vets + Veterinary Clinic in Niboye will be closing its doors permanently on Friday, March 15th.
This decision was made after careful consideration and evaluation of various factors affecting our business.
We're still operating PETS + at our other location in Kagugu, where we're offering dog training, walking, grooming, as well as pet boarding & accessories.
For medical services such as vaccinations, surgeries, basic treatments, pet travel, ongoing matters, please contact 0782 866 081!

We have built incredible relationships with our amazing customers & their furry friends, dedicated employees, and supportive partners over the years. Your loyalty and contributions have meant the world to us.
We are very grateful for the journey and the positive impact we've made together in the pet industry in Kigali.
We will be taking our venture into a different direction in the near future, we'll also be more focused on the animal welfare side of things.

Should you have any questions concerning current & future operations, closure, pet care advice, animal welfare/rescue/adoption, don't hesitate to reach El-Rahim Jaffer anytime on the number above or by email at [email protected].

We are looking forward to the next chapter of PETS +.

28/09/2022

Today is World Rabies Day!
We would like to remind everyone the importance of getting your pets vaccinated against rabies every year. Rabies is a dangerous virus that infects the central nervous system and almost always results in death. It is also contagious to humans as it is a zoonotic disease.

To book an appointment for a rabies vaccine at Vets + Veterinary Clinic, call +250 782 824 489

20/08/2022

International Homeless Animals Day.
Meet Leila and Bobby. Two of our Follow + Lead pack members. They were born a few weeks apart from two different mama dogs in the same household. Unfortunately, the owner could not keep the 2 dogs and their 10 puppies. Although we didn't have the capacity, we ended up taking them because we knew they risked being thrown out into the street. All the puppies got sick and some of them died from worms that they got from their mother due to a poor diet. Fortunately, Bobby and Leila are one of the few that survived. Not long after getting settled at the facility, Bobby's mom died from a uterus infection. Through that horrible introduction to the world, Bobby developed some trust issues. He screams if you hold him a certain way or touch him by surprise but, he has gotten much better now and seems to be a lot more confident. Leila on the other hand has a hard time trusting strangers and is scared of new people. She is very loving and sweet to the people she knows. All she needs is to warm up to you! These two have a very unique gift that they bring to the Follow + Lead pack. Bobby is sweet and small, which is why we use him for new introductions since he doesn't seem like a threat to other dogs. He is also very good at reading other dogs' energies and adapting well. If a dog has a lot of energy he is happy to play with. If he meets a nervous dog he leaves them alone and gives them space until they are ready to warm up to him. He can also be serious and stand his ground and let the other dog know when they need calm down. Leila on the other hand is a bit more selective on which dogs she gets along with but, with the ones she likes she is really fun and teaches them how to play and interact with a more gentle touch.

Please do your part in helping homeless animals, adopt, don't shop!

08/05/2022

Happy Mother's Day - The story of Maya, Follow + Lead's (F+L) Mama dog.

Maya is a sweet, playful, energetic yet calm dog. She has been an important part of the F+L pack, and we want to share with you her story. She was first found by PETS + founder Rahim & dog trainer Ineza in 2019. She was not more than one month old and being sold on the street in Nyarutarama. She was hungry, thirsty, filthy and exhausted. Ineza managed to get her from the street and took her home with him. After getting cleaned up, a meal and water, her fun side instantly started showing and she started playing with his other dogs. She fit right in but he couldn't keep another dog at home. Maya ended up finding another home when she was around two a half months old and she was doing great there too.
A year later as we were setting up the new F+L Facility, Ineza received a call from the family that adopted her. Maya had given birth to 4 puppies and they couldn't keep her, nor her puppies, along with another mama dog, Zeddy & her puppies. Frustrated and disappointed, Ineza decided to take all of them to the F+L facility and take care of them. Unfortunately, Zeddy, some of her and Maya's puppies didn't make it due to lack of proper care and fragile age. A couple of the puppies got adopted but we decided to keep Maya, her puppy, Leila & Zeddy's puppy, Bobby.

Maya is a prime example of why it's important to spay and neuter your dogs. Her puppies could have ended up on the street just like her. This can easily be avoided if dog owners are willing to do what is necessary. It's important to understand that pets are a life time commitment. They are a lot of work and they are not disposable. These are living beings and deserve to be treated with care. Maya is more fortunate than most, she got a second chance & was taken again rather than being back on the street with her puppies.

30/04/2022

Happy World Veterinary Day!

We would like to show our love and appreciation for all the hard work that the Vets + team puts into their profession. They have dedicated their time and energy into taking care of our furry family members. They play an important role in the health and well-being of our pets. Thank you to all the vets around the world!

11/04/2022

Today is National Pet Day and we want to emphasize how much we love and appreciate the life lessons that we learn from our furry friends.

Pets play a big role in our lives and that of our children, in helping us learn about compassion, respect, love and care towards people & animals.

Our interaction with pets can also help us reduce stress and anxiety. They are our friends and companions so remember to treat them with care!
We are lucky to have them.

What have you learned from your pet?

02/04/2022

PETS + offers boarding for both cats & dogs, your furry friend's home away from home.

We look forward to having your pets board with us!

18/03/2022

Happy World Sleep Day!
What better way to celebrate than posting adorable snoozing photos?
Make sure that you and your furry friends get plenty of sleep today!

28/02/2022

We are pleased to announce our extended hours of operations, and we are now open on Sundays in order to accomodate you and your furry friends' needs.

Appointments only.

PETS + Ltd. is a Rwandan based company providing a variety of pets related products & services, such as; dog training & walking, veterinarian clinic, pet store.

20/02/2022