28/12/2023
We sincerely appreciate your ongoing trust and support in choosing Gotchu for your errand and delivery needs. As we continuously strive to uphold our commitment to reliable, efficient, and cost-effective services, we wanted to update you on an important change.
Due to rising operational costs, including maintenance expenses and economic factors, we find it necessary to make adjustments to our pricing structure. Effective from December 15, 2023 we will be implementing a modest increase in our base rate.
📌 New Base Rate:
The first kilometer: ₱59.00
More than 1 kilometer: ₱69.00
Every kilometer thereafter: ₱10.00
📌 New Pick-up Service Rate:
Non-Bulky Items (Weighing less than 5 kg):
Pick-Up Fee: ₱30.00
Bulky Items (Weighing 6 kg and up):
Pick-Up Fee: ₱50.00
Weight-Based Charge: ₱10.00 per kg for each kilogram above 5 kg
We believe that these adjustments are essential to sustainably meet your expectations and maintain the exceptional service you deserve. These rates reflect the quality and reliability we consistently strive to deliver.
We remain committed to transparency and are here to address any questions or concerns you may have. Please feel free to reach out to our customer support team for assistance.
Thank you for your understanding and continued loyalty. Your trust is invaluable to us, and we assure you that we will continue prioritizing your satisfaction and exceeding your expectations with every delivery.
