Dogs by Reign

14/10/2026

The Story of Leo the Husky 🐾

Leo is an old male Siberian Husky and one of our regular customers at the grooming shop. He used to visit us every week for grooming and pampering. Whenever his family traveled abroad, Leo would stay at our pet hotel for a few weeks.

Leo was a well-trained, sweet, and gentle boy. He never had problems with other dogs, rarely made noise, and always waited until we took him outside to p*e and p**p. Despite his age, he was healthy, with beautiful, silky fur and good skin.

One day, Leo’s family decided to return to their home country for good. They asked for our help in finding someone who could take care of Leo just as well as they did. Later, they called us and said they had found someone willing to adopt him. We were happy to hear the news.

Two weeks later, a man brought Leo to our shop for a bath. We assumed he was the person who had adopted Leo, and we were so happy to see our familiar boy again.

But while talking to the man, we discovered something shocking. He had bought Leo from the person who adopted him for free. Leo’s original family had never sold him!

We immediately contacted the family and told them what had happened. They were shocked and came to our shop to check on Leo. Their flight was only three days away.

Our shop manager, the man who bought Leo, and the family came up with a plan. The man would take Leo back to the person who had adopted him. Then, Leo’s family would contact that person and say they had changed their minds and wanted Leo back. Once they got Leo back, they would give him to the man who had bought him, free of charge.

And it worked!

We thought Leo was finally in good hands. His family returned to their home country, and for the first two weeks, Leo continued visiting our shop for grooming and baths. But after that, he disappeared for four months.

We sent the man messages and appointment reminders every two weeks, but we never received a reply.

July 16, 2026 at 2:30 in the afternoon
It was lunchtime, and our shop was closed when a woman knocked on our door. At first, we thought she was just another customer, so we asked her to return at 5 PM for our evening shift.

But she explained that the dog in her car was not hers. She and her son had found him at the beach. He looked weak and sick, and her son recognized him as a Husky. They immediately took him and looked for a veterinary clinic, but they happened to see our shop along the way.

At first, we explained that we were not a veterinary clinic and that our on-call vet was unavailable. But the woman asked us to check the dog because she thought he might need first aid.

When they opened the car, we saw a Husky lying weakly inside. He smelled terrible, was extremely thin and dehydrated, and had wounds all over his body.

But something about him looked familiar.

“LEOOOO?!” We called him and suddenly, the dog reacted. He quickly stood up and cried out loud!

His collar, size, and eyes confirmed what we already suspected. It was Leo, the sweet boy we knew and loved.

We immediately brought him inside, gave him food and water, and provided basic first aid. He was extremely thirsty and hungry. We felt heartbroken seeing him in that condition, so we contacted our vet to see if she could come and examine him that day.

We also tried calling the person who had adopted him, but he never answered.

Our team did everything we could to help Leo. I shaved his badly damaged fur and gave him a bath. For five days, he suffered from severe diarrhea and had to deal with countless wounds.

Thankfully, Leo was a fighter. He accepted his medicines, vitamins, and even injections without giving us a hard time. We did everything we could to help him recover and survive this traumatic experience.

Leo’s New Beginning ❤️

Today, we are so happy to see Leo recovering. His fur is growing back, he is playing with other dogs, and his energy is returning. He is no longer showing the weakness he had when we first found him. He now runs happily whenever we take him for walks.

His treatment is still ongoing, and we hope he will soon return to full health.

After everything he has been through, we have decided to keep Leo with us. He will stay at our shop and become our resident dog.

Leo is no longer just our customer. He is officially part of our family. ❤️🐾

Happy Tails Grooming Cafe Oman

21/09/2026

Missing the place where I grew my skills, the clients who trusted me, the owner who treated me like family, and the team who made me happy and crazy every day. 🇵🇭🐾✨

21/08/2026

Just a glimpse of my struggles at work for those who think this job is easy!

05/08/2026

The priceless smile!😁

21/04/2026

My Most Traumatizing Experience as a Groomer

This happened on September 29, 2025. The day the accident happened, the shop was unusually quiet no schedules, no appointments. Then around 8:00 PM, a man walked in with his long-haired cat. The cat was wearing a body harness with a leash.

The owner seemed in a hurry and had difficulty explaining what service he wanted. He just told us to groom the cat immediately and do whatever was needed. Honestly, that situation isn’t uncommon, so we didn’t think anything was wrong.

He didn’t mention that the cat might be aggressive. After I took the cat, he just recorded videos and took pictures, which again felt normal so we didn’t see it as a red flag.

I started grooming at around 8:05 PM, beginning with nail clipping. The cat immediately looked uncomfortable it was panting and started hissing. That’s when I realized he might be aggressive, so I asked my boss to help hold the cat.

The entire time we were clipping his nails, the cat was very uneasy and aggressive. After finishing, I proceeded to shave the body using a 5F blade. While shaving, I noticed bruises on the cat’s shoulder, right where the harness had been. I showed it to my boss, and we assumed it might be from the harness being too tight.

By 8:12 PM, I had shaved the body, but we noticed something alarming there were small spots forming on different parts of the cat’s body that looked like blood pooling under the skin. The cat had been aggressive from the very start, but this made me feel that something was seriously wrong.

We also noticed blood in its mouth. We thought maybe it bit his tongue because of stress and aggression. I honestly felt so sorry for the cat.

Around 8:21 PM, we decided to stop and let the cat rest. We offered cold water. But at 8:24 PM, the cat suddenly started vomiting blood large amounts. We were shocked and terrified. The cat was extremely weak and could no longer stand. The vomiting continued until around 8:30 PM.

At that moment, I was so scared. I thought maybe it was our fault that we had stressed or handled the cat too much. My boss immediately called our on-call veterinarian and explained everything. Thankfully, she was available and came right away.

We contacted the owner, and he arrived at 8:43 PM. Strangely, he seemed prepared. He went straight to the cat, cried, and then blamed us. He showed us a video from his home where the cat looked healthy and playful before coming to the shop.

I was overwhelmed confused, scared, and already blaming myself. I was crying. Then at 8:50 PM, the cat took its last breath. It was heartbreaking. The owner continued blaming us while on the phone.

The vet arrived at 9:05 PM, examined the cat, and concluded that the cause of death was poisoning. We were shocked but the owner became even more aggressive and insisted that we had abused the cat.

He called someone he claimed was his vet and also contacted the police. By around 9:20 PM, the police arrived along with that “vet" kuno. The situation made me even more anxious.

While the police interviewed us, the so-called vet examined the cat and claimed that the cause of death was abuse during grooming. This upset my boss, and our vet started questioning him.

Eventually, the police discovered that the owner and the “vet” kuno actually worked together at the same company. The owner couldn’t even provide his resident ID, while the “vet” showed his but it revealed they were both from the same workplace, a chicken farm. The “vet” kuno also couldn’t properly answer our vet’s medical questions.

After investigating, it became clear that everything was planned. Their goal was to blame the shop and demand money. There were even similar cases reported in other shops involving groups doing the same scam.

It was devastating not just because of the situation, but because the cat died in such a painful way.

ADVICE TO MY CO-GROOMERS
Watch out for red flags in pet owners:
* Biglang drop-off tapos nagmamadali or hindi makapag explain clearly
* Ayaw magbigay ng details about pet behavior (especially aggression)
* Pinipilit iwan agad yung pet without proper discussion
* Over-documenting (video/pictures) in a suspicious way
* Mukhang defensive or blaming agad kahit wala pang nangyayari
Always check the pet carefully before grooming:
* Look for bruises, wounds, or unusual marks (take photos immediately)
* Check breathing (panting, too fast = warning sign)
* Observe behavior (extreme aggression, weakness, or unusual silence)
* Check mouth, eyes, and body condition
* If something feels off, STOP and inform your boss or vet right away
What you can do for protection:
* Take before-and-after photos/videos of every pet
* Ask the owner to sign a grooming consent form
* Document everything (time, condition, behavior)
* Never proceed if the pet shows serious distress

16/04/2026

Just a little price transparency because I don't think people always realize what's actually factored into a grooming appointment.🤔

it's never just the haircut tbh the haircut is a small percentage of the work we do!

I think a lot of people only see the number at checkout and the finished look, but not everything that had to happen behind the scenes to get there.

and that's where a lot of the confusion around pricing comes from your dog's grooming bill goes up a little and it feels shocking because it didn't used to cost this much to get your dog groomed... even just a few years ago😌

but price increases aren't personal they're usually just a reflection of what it actually costs to keep doing this work sustainably in the current economy while continuing to raise the standard of care.👍🏼

and that sustainability is part of what supports a better experience for your dog.🫶🏼

11/04/2026

02/04/2026

Shaving for matted dogs/cats isn't to "teach a lesson." "To be mean." It's because it's not as simple as people think.

Dogs and cats who are matted, we can't see underneath the fur. Leaving room to hit a skin tag a growth, cut through their skin because when matted it causes dehydration. Dogs also can lose circulation and hematomas can happen.
It's painful, they get nippy because it hurts!
It dulls our blades. Our tools are delicate and can break easily with matted fur.

27/03/2026

Vet nurse era!