12/02/2026
A little update for all my lovely clients✨
I completely understand that life happens and traffic can be unpredictable. I always try to be as accommodating as possible. I give an estimated finish time for your dog and send a text with plenty of notice so you have enough time to head back for collection. I usually ask where you’re based and how long it takes you to get to me so I can plan my day properly.
However, I’ve recently had clients arriving 20 minutes late to appointments, and some arriving 30-40 minutes late to collect their pups. While I absolutely love spending time with your dogs, this really does have a huge impact on my working day. Grooming is a very physical job, and it takes both a mental and physical toll when the schedule is disrupted. When appointments run late, it creates a knock-on effect and pushes every dog after that later, which isn’t fair on other clients or their pets.🐾
Because of this, if you arrive more than 15 minutes late for drop-off or collection, an additional €15 late fee will be added to your appointment.
This helps keep the day running smoothly, protects my time and energy, and ensures fairness for everyone!
Thank you so much for understanding and continued support - I truly appreciate it! ❤️
Now with that weight off my shoulders! I have a backlog of groom photos of my wonderful clients so stay posted 📸🐶
