14/04/2025
Absolutely LOVE this write up from the British Dog Groomers' Association. The things that go on behind the scenes, not just in our groomers but across the board for our services is a lot.
I mean it's 22:46 and I'm just catching up with some final messages, emails and texts that I've not had time to get through, update the team about the changes for the upcoming week (because if I don't do it now I forget! Luckily they know what I'm like and have their chats on mute 😂) and catch up with some socials and notifications there.
We do an awful lot behind the scenes and with your dogs while they're in our care, whether for a groom, a half day in daycare or in a training session. Everything, from nose to bum is a priority to us and always will be.
And I don't think I ever stop working 😂
WHAT YOU DON'T SEE AT THE DOG GROOMERS.......
You dropped your dog off at the salon and picked them up few hours later - fluffy, fresh, and happy. But what you saw was just the tip of the iceberg.
You didn’t see your groomer arrive early to open up the salon, disinfect tools, lay out fresh towels, and check the day’s appointments. You didn’t see them look over your dog from nose to tail before even lifting a brush - checking the coat condition, skin, eyes, ears, nails, and weight.
You didn’t see the careful way they clipped around a wriggly paw, or how they paused to let your dog calm down during the bath. You didn’t notice the matting hidden beneath your dog’s topcoat, or the way the groomer worked slowly to avoid hurting the skin beneath it.
You weren’t there when they spotted a red patch of irritated skin, or a small lump you hadn’t noticed. You heard them gently mention it to you at collection - not to worry you, but because they genuinely care about your dog’s wellbeing.
And after you left, you didn’t see the clean-down , the floor swept, tables cleaned, blades oiled, messages replied to, notes written up for your next visit, and laundry on again.
All of that… for a price that’s often lower than what you’d pay for your own haircut. And your hairdresser?
They don’t have to bathe you, clip your nails, or hold you still while you try to bite the brush.
The truth is ……. dog grooming is so much more than a haircut.
It’s about health, hygiene, comfort, and trust. It’s about knowing dog anatomy, coat types, skin conditions, behaviour management, handling skills, and safe sc******ng techniques. It’s a profession that takes training, practice, and patience.
Most groomers got into this work because they love dogs. But that doesn’t mean they shouldn’t be paid fairly for the physical, emotional, and skilled work they do every single day.
If your dog leaves their groomer happy, healthy and looking good - it’s not by luck. It’s because you have got a good groomer.
So next time, take a moment to thank them. Leave a review.
Tip them if you can. And above all - don’t undervalue them.
They’re doing far more than just washing the dog.
If you want to know more about the trade association for pet groomers and how we support them, contact the British Dog Groomers Association a division of the Pet Industry Federation www.petfederation.co.uk
An award winning company offering three core services to you and your dog. Welcome to Total Dog. She has a wealth of knowledge in her field and loves her job.
