03/12/2025
ππΎ Hello everyone!!
βΌοΈJust a polite request βΌοΈ
Please if you are entering the salon do NOT enter the grooming area at the back. Just give us a wave or a quick hello and wait at the reception area at the front. We have had quite alot if people walking down the corridor towards the grooming area to speak to us or to drop off/ collect. This does distract the dogs that are currently being groomed and usually makes them very excitable which can mean it can cause a dangerous environment. We are using sharp tools including scissors and clippers and the dogs are easily excited thinking their person is coming to collect them or they may just be over excited about strangers entering their space.
The safety of the dogs in our care is paramount ! And accidents can occur very easily with a wiggling jumping excited dog.
Can I also add that if you have not been called to collect your dog and you just call in , it may increase the time it takes us to groom them. An over excited dog is very difficult to groom, and may result in them being sent home unfinished .
Please be patient as we enter our busiest time of year. Your dogs grooming appointment may be slightly longer than usual as we are taking photos and providing pamper packages. We may also be held up by people entering the salon and distracting the dogs, as much as we try to prevent this it happens.
We strive to provide a calm and enjoyable grooming experience for all of our furry customers β€οΈ and treat each dog as we would our own. So if your dog is with us for a little longer over this Christmas season its because we would like them to look and feel their best π please let us complete our grooms without being rushed or distracted. P.s I like to take nice photos , give treats, and cuddles .. sorry this may add time haha π€ lots of love Auntie Jess β€οΈ πΎπ