10/07/2026
We are aware of the social media posts circulated yesterday, and press coverage today about concerns at a pet cremation provider.
We have chosen not to add the link as some of the images are very distressing.
Whilst we cannot comment on individual businesses and circumstances we haven't independently verified, it is a reminder that both veterinary practices and pet owners should ask their cremation provider not only how pets are cremated, but also how they are collected, stored, identified and returned. Individual cremation is not simply about getting your pets ashes back, but the entire journey.
All pet crematoriums are subject to annual inspections from APHA (the Animal and Plant Health Agency) and they can also carry out spot checks, but these only cover the basic government disposal legislation, not how your companion will be treated behind the scenes.
At Companions at Peace, we are an accredited member of the APPCC (the Association of Private Pet Cemeteries and Crematoria) and follow their code of practice. We are also independently inspected to ensure all of our processes are accurately described, dignified and caring. The Code exists to protect pet owners and veterinary practices from the mis-selling of cremation services and to promote honest, transparent and respectful standards.
We encourage pet owners to ask their veterinary practice how their pet will be looked after, how and when will they be collected, identified, stored, cremated and returned. Individual cremation is not just about receiving ashes back. It is about the whole journey.
This is a difficult and upsetting moment for the profession, but it is also a reminder of why standards matter.
Every companion deserves a dignified, caring final journey, they are part of the family.
At Companions at Peace, we provide the very best in respect, care and dignity, giving you total peace of mind, knowing we will look after your companion from the moment you entrust them to us, through to the time they are returned to you.
What ever the circumstances, a phone call to us is all that is needed … Even if your companion is healthy and you simply want to find out a little more about the service we provide, just give us a call on 07900 654 440