13/05/2026
It’s becoming increasingly clear that many dog owners are unaware of the law when it comes to leaving their dogs in someone else’s care while they go away.
Since 2018, it has been a legal requirement for anyone boarding dogs — whether from their home, in daycare, or in kennels — to hold a licence issued by their local council.
Unfortunately, there are still people offering these services without a licence, taking money from unsuspecting owners who may not realise the risks involved. Simply saying “I love dogs” is not enough.
In the pet industry, we all love dogs — but professionalism, knowledge, and safety standards matter too.
Licensed premises are properly inspected and safety checked. This includes:
• Secure gardens with no escape risks
• Safe home environments free from hazards
• A designated isolation/quarantine area if needed
• Limits on the number of dogs allowed
• First aid training and knowledge of dog behaviour
One of the biggest concerns with using an unlicensed boarder is insurance. If your dog is injured, becomes ill, or goes missing while in the care of someone operating illegally, their business insurance may be invalid — and your own pet insurance could also refuse to cover any claim.
Please do your research before leaving your dog with anyone, and book well in advance where possible, as reputable licensed boarders are often fully booked many months ahead.
Please also be aware that platforms such as Rover, Holidogs etc with dog carers are also mostly unlicenced ❌