20/05/2026
🐾Terms & Conditions 🐾
*Deposits of £20 will need to be made to secure all appointments made on or after. (This will be based on breed standard groom price). Balance must be paid in full on collection. Additional charges may apply due to matting/broken equipment/time/unforeseen medical issues/behavioural issues.
* Appointments that need to be rearranged with more than 24 hour notice can be swapped (one time only with no need for a new deposit to be used within 3 months of original date. After 3 months deposits will be lost and a new one will be required).
*If appointments are missed or cancelled within 24 hours the groom fee will need to be paid in full and a new £20 deposit will be required.
* Appointment times must be kept to. Arriving more than 15 minutes late may result in a cancelled groom losing any deposit made. Collecting your dog late (from receiving collection text), may result in additional cost (£5 per hour). With notice I may agree to hold onto your dog for a designated time at a cost of £5ph.
* Buddy Bath reserves the right to refuse future appointments. I request to be treated with respect, aggressive or disrespectful behaviour will not be tolerated.
* Photos will be taken for individual records and maybe shared on social media.
* Animal welfare act 2006 protects dogs from pain, injury, suffering or disease. In the event of a tight clip where matting applies, the owner should be aware the skin maybe irritated or get caught because of the close proximity. The owner agrees that buddy Bath will not be held liable. The owner must accept that between grooms it is up to the them to take care of the dogs coat, health and well-being.
* Owners must understand the risks of grooming a live animal while using sharpe objects accidents can occur. Buddy Bath will take the upmost care of your dog. A noose round their necks will be used to keep dogs from jumping off the table or out of the Bath.
* Buddy Bath has full public liability insurance in the event of damage, accident or loss to you pet or myself.
