The Pooch Place

27/10/2025

The pumpkin crop has been bountiful so far this year 😍😃

22/10/2025

Oh Basil, what a star you are! Rocking the mullet and fluffy feet combo - his mum and dad very kindly let me have a go at this style today, definitely still learning with these more creative styles but it's so much fun.

I am offering a bit of a discounted rate for grooms that let me do something fun until the new year, send me a message if you'd like something funky for your pups next trim 😍🐾

18/10/2025

16/10/2025

Cutest pumpkin in the patch 😊👻🎃

14/10/2025

Getting into the spooky season now! A lovely group of witches/wizards 🥰

10/10/2025

The new T&Cs have been posted to the website and are linked here:

We will be individually sending this link out to everyone over the weekend as well.

https://www.thepoochplace.co.uk/t-c-s

Thank you!

Terms and conditions for The Pooch Place, Dormansland, Surrey.

09/10/2025

I'm putting feelers out to see if any of my clients would be up for trying something more creative for their dogs haircuts, think spirals, flared legs, mohawks, pom poms, round ears, mushroom heads etc. This is something I've never tried before, but my goal next year is to compete in dog grooming. Specifically asian fusion or creative trims like below - anyway, if you would be interested or if you know anyone who may be interested please shoot me a message.

(These are not my work, just inspiration from incredible dog groomers)

08/10/2025

Handsome Wilbur came for his first groom with me today, he was so good - such a funny and handsome boy 🐾

06/10/2025

Some of my gorgeous clients after their recent grooms! There are only 6 spaces left in December so if you haven't booked your Christmas grooms yet, please contact me ASAP! 🥰

04/10/2025

Aww Mabel! She looks so small in the bath, absolutely loves being made a fuss of during the grooming process 😆

30/09/2025

🚨 Just a note about last minute cancellations 🚨

Hi everyone,

I wanted to take a moment to talk about something that’s been massively affecting me lately: last-minute cancellations (under 24 hours) and no-shows. Since last Monday I have had eight, four being with less than 24 hours notice, and four being just plain no-shows.

As a one-to-one groomer, I work on an appointment-only basis. When you book a slot, that time is reserved just for you and your dog. I don’t double-book or rush appointments.

When appointments are cancelled at the last minute, or when someone doesn’t show up at all, that slot goes unpaid and unused . Unlike larger salons, I can’t just slot another dog in with no notice. That means a direct loss of income that I can’t recover, and as a self employed small business owner, it really hurts. It takes a large percentage of my income for the day away. Unfortunately, I will be starting to enforce my cancellation policy as I can't absorb the cost anymore, as well as taking deposits for people who repeatedly do this. I will be posting and pinning the T&Cs to the top of this page for anyone interested in previewing them.

I do tend to send confirmation of your next groom on the day you book it, please message me if I haven't, and please put it in your diary with as many reminders as you need. I also send reminder texts the day before as well, but do not rely on those in order to cancel.

Your support means everything to me. I truly love your dogs and I adore what I do, I’m grateful to each and every one of you who trusts me to take care of your pups.

Thank you so much for understanding and support, and I'm sorry for the more negative post today.

26/09/2025

A transformation for Bertie boo today 🥰