29/08/2025
We are always so grateful for your reviews. Thank you to Denise for this lovely review, particularly as it was written in the midst of grief 💛
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Denise C.
It has taken me two months to gather my thoughts, to find the appropriate words for what was the hardest decision of my life, saying goodbye to my beautiful old boy 'Pascal'.
Making that phone call was something I had been dreading for such a long time. From the first moments of speaking with 'Jenny' at 'Coming Home Vets', (through my tears) I felt truly heard.
Jenny spoke with a genuine compassion, warmth, and calm understanding which helped me to feel supported in a moment when everything felt overwhelming and out of my control. I knew I was in safe hands.
Later that same evening, 'Jeremy' a vet whose lifetime of work reflects an unwavering dedication to the care, comfort, and dignity of animals, responded by making time to visit Pascal at home. Despite the late hour, Jeremy prioritised Pascal’s wellbeing without hesitation, answering a call for help with quiet compassion and professionalism. From the moment he arrived, he brought with him a sense of calm.
Jeremy took the time to carefully assess Pascal’s condition and his body language with genuine care, explaining the clinical picture in a way that was clear, honest, and deeply kind. He recognised the fear and heartbreak I was carrying, and gently guided me toward the most compassionate decision for Pascal.
Pascal passed away at home, in his favourite spot — a soft bed placed on the table by the window, where he had spent countless weeks watching the birds and sleeping beside his companion cat. Pascal had become frail and required a careful, considered approach, Jeremy handled every step with steady reassurance, clinical experience and compassion. It was a calm and intimate farewell, one which honoured Pascal’s life and brought him comfort and dignity in his final moments...surrounded by a chorus of bird song (and the Gregorian chants of Benedictine monks from my kitchen!).
Pascal lived for 17 years, the weight of his absence has left a deep, painfully quiet space in my life. Grief, I have come to realise, isn’t something you navigate in a straight line — it takes you down unexpected paths, through long silences and difficult turns, without a clear map or destination. But reaching out to Coming Home Vets was a turning point. The care didn’t end with the clinical — it reached into the emotional and even the spiritual. It created a sense of grounding in a time of heartbreak, and gave me something steady to hold onto in those early, fragile days. That kind of support is incredibly rare. It’s not just professional care — it’s a blessing and a gift.
This vital and compassionate work which Jeremy devotes his life to is truly remarkable. He steps into people’s lives at their most vulnerable moments, offering clarity, steadiness, and kindness. His support that day offered me the gift of solace and guidance, helping me navigate the difficult road through grief. I will never forget how much his presence meant to both Pascal and me, and I will always be deeply grateful.
