09/07/2026
🐾 Important Booking Update 🐾
To all of our wonderful customers,
As many of you know, we’re a small independent business and every appointment in our diary is reserved especially for your dog.
Unfortunately, we’ve recently experienced an increasing number of last-minute cancellations and no-shows. In many cases, there simply isn’t enough time to offer these appointments to another customer, leaving our groomers without work and valuable appointment times unused.
For this reason, all grooming appointments will now require a booking deposit.
✅ Your deposit secures your appointment.
✅ It is deducted from the cost of your groom.
✅ If you need to rearrange, we’ll happily transfer your deposit with at least 24 hours’ notice.
❌ Deposits will be forfeited for late cancellations (less than 24 hours’ notice) and no-shows.
We know this won’t affect the vast majority of our amazing customers, and we’re incredibly grateful for your continued support and understanding. This change simply helps us protect our small business and continue providing the best possible service to you and your dogs. ❤️
Thank you,
The Where’z Wally Team 🐾
