01/08/2026
Business Update 🐾
The new air conditioning unit has now been installed in the van, I've hopefully caught up with everyone waiting and I'm able to offer more appointments again, especially during the warmer weather.
Thank you so much to everyone who has been patient and understanding while appointments have been so limited. I know it has been frustrating having appointments moved, cancelled or delayed, and I really do appreciate everyone who has been kind and understanding about it.
Now that things are hopefully starting to move forward, I’m also making some changes to how The Barking Box operates to help streamline bookings and enquiries.
The only number to call for The Barking Box is our landline number:
01639 500904
You can phone this number to book an appointment or for any enquiries.
If you call and I’m unable to answer, please leave a voicemail with your enquiry. If you are looking to book in, please include your area, your dog’s breed, and any days or times that work best for you. That way, I can check my diary as soon as I have a chance and get back to you as soon as possible.
Please note, the mobile numbers 07349 276391 and 07545 008268 are old numbers and are no longer used by The Barking Box. If you call or message these numbers, you will not get through to me.
You may receive text messages from 07453 218814. This is the mobile number used by our booking software for appointment confirmations, reminders, and the occasional quick text or update if I need to contact you while I’m out and about.
As I’m often grooming and driving throughout the day, my signal isn’t always good enough for phone calls, so sending a quick update through the booking software is sometimes the easiest way for me to contact you.
Please do not reply to automated appointment confirmation or reminder texts, as these come through the booking software.
You can also find our service areas, prices and availability on our online booking platform.
Please note: I do not take ANY bookings or new enquiries via text, Facebook Messenger, Instagram messages or TikTok messages.
If you are an existing client with appointments already booked in and you need to rearrange or cancel one of those appointments, you can still message me.
However, all new bookings, new client enquiries, price enquiries, service area enquiries and availability enquiries must go through the landline or online booking platform.
This keeps everything in one place, helps shorten response times, and makes it much less likely that messages will slip through the cracks.
As I’m grooming and driving throughout the day, I don’t always get a chance to stop and check messages across multiple platforms. By the time I get home, it’s often too late to be messaging people back, which is why I’m making this change.
I have already gone through the list of clients who had appointments cancelled or who were waiting for an appointment due to the heat. If you haven’t been contacted and you would still like to book in, please either call us on the landline or use our online booking platform.
This year has been extremely difficult, but I’m really hoping that with clearer communication, the new reliable van and the new air conditioning unit, things will be much more settled going forward.
Thank you again for your patience, understanding and continued support. It really does mean so much 💜
