11/06/2026
โญ๏ธNO SHOWS & LATE CANCELLATIONSโญ๏ธ
This isnโt to make anybody feel bad or directed at any individual however over the past 24hrs we have had 5 dogs miss appointments this has been a loss of ยฃ200 for us, as a small business this is really damaging! Weโve been really lucky up until this point & have not felt the need to enforce any late cancellation or no show policies however this may need to change to protect ourselves & the business.
We completely understand things happen out of control & circumstances change; Weโre human & have other commitments too, we get it! As our appointments are booked back to back if we donโt know you are not coming until last minute or after your appointment was due to start we cannot fill your booking with anything else. This is even more disheartening when weโre so busy & have a list of people awaiting cancellations & earlier appointments.
If we have your correct email/ mobile number you should be receiving a reminder of your appointment the day before so please let us know if you are not.
Please please please if you cannot attend your appointment give us as much notice as possible ๐